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Mobile data wont stay connected but phone and sms are fine

Hi all, really hope someone can help. Upgraded from iPhone 12 to a 14 plus and got a new SIM on 27th June.I restored the phone from a back up from earlier in the day from my laptop. The mobile seems to drop out when I move to an area of bad signal, a...

Apone1337 by • Level 1: Joiner
  • 1673 Views
  • 8 replies
  • 1 kudos

Resolved! Not receiving text messages from one number

I am not receiving text messages from one number. I have checked I have not blocked them. We can still call each other and I can text them but they can't text me, message fails. I have tried deleting contact info and readding on both phones. Can anyo...

peachy by • Level 1: Joiner
  • 1688 Views
  • 5 replies
  • 0 kudos

Incoming calls showing unknown

Hello!I've found within the past week all my incoming voice calls have been showing unknown, even ones from people saved in my contacts. I'm using a xiaomi note 12 pro.Recently there's been a phone mast down in our area which means I haven't had any ...

Helyeah by • Level 1: Joiner
  • 657 Views
  • 1 replies
  • 0 kudos

Upgrading whilst abroad

I’d like to upgrade my tarif (sim only) but I’m currently abroad (in USA). Can I do this without any problems?

CBW by • Level 1: Joiner
  • 966 Views
  • 2 replies
  • 0 kudos

No messages

since I’ve changed to O2 I can’t send I messages my phone defaults to texts but they say they don’t send too

George23 by • Level 1: Joiner
  • 442 Views
  • 1 replies
  • 0 kudos

Resolved! O2 payg Not receiving incoming calls or texts

I can make outgoing calls and send texts, but not receiving calls or texts. Mobile data works fine. - tried resetting phone- tried sim in different handsets- tried in different locations (cities)- cleaned sim- done Sim Swap to new sim- DND is not ena...

Sunny11 by • Level 1: Joiner
  • 7149 Views
  • 17 replies
  • 0 kudos

Unlocking samsung S7

Wanted to use my old Samsung S7 with non O2 SIM but seems it's still locked to O2 and I just keep going in circles trying to get it unlocked. Mind I cannot make any voice calls which O2 seems are only offering if wanting to get in touch with customer...

HSmale by • Level 1: Joiner
  • 1035 Views
  • 7 replies
  • 0 kudos

Resolved! sim

How do I order a new sin with my phone number? my sim has stopped working can only use my phone on wifi calling tried turning it off and on etc etc

Robster64 by • Level 1: Joiner
  • 467 Views
  • 1 replies
  • 0 kudos

Resolved! Upgrading

I was originally I virgin media customer But I have now moved over to 02 My contract ended with virgin so I have upgraded with 02 to a newer phone and aire timeMy question is my phone will come on Monday Will it come with a new 02 sim or can I use th...

Fes by • Level 1: Joiner
  • 424 Views
  • 1 replies
  • 0 kudos
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