This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
Tech Support
Do you have a technical issue? Ask our community members for help and support.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Start a conversation

Resolved! SIM not provisioned

HiCould a moderator flag this for an O2 member of staff to look at on Wednesday, please? SIM worked Ok until this afternoon. I'd ordered eSIM and got it to work ... I then powered down, removed old physical SIM but on powering up I had neither eSIM o...

Resolved! Cannot receive text messages

Hello. I recently ported my number to O2 but I cannot receive text messages for verification codes. I do get calls on my number so I think it’s only a text message issue. I’m on iPhone 12. Please help.

whouris by • Level 1: Joiner
  • 8782 Views
  • 3 replies
  • 0 kudos

Resolved! No service????

I have no service whatsoever. It's saying not registered? I can't call out, receive calls or do any texts. The robot chat is not putting me through to anyone, and I can't call o2 because the phone isn't working. I can't find an email for o2 either.I ...

Can't receive SMS Text Messages

Hello, I can’t receive any text messages on your networks for at least one month (and can’t tell how long before, as you’re not always expecting to get a text message). I’ve exchanged a SIM card in the o2 branch and checked with an employee - it’s no...

Resolved! Top up

Hi good morning. What it is I tried to top up last night for first time. And first £10 went through as a top up my folt I no. Then started to do a new tariff first £10 it come up and said season timed out money went out bank. Third time went through ...

Donut by • Level 1: Joiner
  • 364 Views
  • 1 replies
  • 0 kudos

Resolved! 02

I’m trying to sign into my 02 app and it’s coming up with an error saying that something gone wrong and that 02 isn’t available. Can you please help

No it receiving of OTP texts from bank etc

Hi I have just upgraded my phone and when setting up my banking apps etc to hey try to send a OTP to my phone but they are coming through. I've spoken to 02 who said increase my spend cap. The codes still aren't coming through. Please can you help

Wes80 by • Level 1: Joiner
  • 765 Views
  • 5 replies
  • 0 kudos
Top Kudoed Authors
View All
Top