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Santander OTP not being received

Hello, it's me again, I switched from Sky, to O2 on 09/05/23 and I have been trying to register a new iPhone 13 on the Santander app. The problem is the Santander One Time Passcodes are NOT being received. I can send and receive all other texts fine....

otac error when upgrading

hello, I am getting an OTAC error when i click on the customer services link for an upgrade offer on email account [Removed] and number [Removed].

Migration PROBLEMS from Virgin to O2

Hi all, I was migrated from Virgin mobile (rolling monthly) to O2 on 13th July 2023.Phone and Text starting working within 24 hours but I had no Internet /Data. After contacting O2 Customer Support, I was sent an O2 SIM to rectify problem but the pro...

Resolved! Connection is slow with my Virgin Wi Fi

I have tried sitting right next to the hub, but it makes no difference

How to get a PUK code

Hi - I need a PUK code in order to unlock my SIM. I've tried following these instructions: "Or sign in to My O2, go to My device, then Device details."Once signed in, neither of those sections appear to exist. Entering my number on this page: https:/...

Resolved! unlocking old phone

how do i get my old phone unlocked to give to my grandaughter as she has a pay and go sim card?

No network

There has been no network in the area where I live for over 2 weeks, it went down on the 4 August. Individuals having the same problem in the local area whatsapp group have all reported it and there's been no resolution of the issue. This has been ex...

Resolved! cannot get security code

My phone doesnt work I want to logon to my account because o2 send me a text to my broken phone!

Resolved! email address

the email address you've got is wrong i cannot access i need to change how can i

Resolved! Transferred number issues

I’ve transferred my phone number from vodaphone to o2 however iphone 14 won’t save the new number and keeps reverting to temporary number. Help please!

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