Get tech support for your O2 issues

Resolved! phone stolemn

my phone has been stolenplease may you bar it

Replacement SIM not working

I visited an O2 store yesterday to obtain a replacement sim card.Over 24 hours later the sim is still not working

Resolved! How do you remove child security lock from your phone

How do you move the age restriction on your phone

Resolved! Just been changed from Virgin to O2 , now got a message saying 4G turned off .

I’m a 70 year old technophobe and received a message from O2 saying 4G turned off . I’ve only just been moved from Virgin help.

Resolved! 4g calls

Got a message o2 has turned off 4g calls

No network after old number ported.

Hello, My number ported over to 02 yesterday morning, however I have no network coverage. I have rebooted my phone several times including being being off overnight, but still no network. What is the solution?

Usa network non coverage

I have bought a bolt on for usa but cannot connect to any network. I want a one time password code to access my bank and nothing is coming through in time. I got one OTP 2 hours too late. The bank had timed me out.

Resolved! WiFi calling - To allow Wi-Fi calling on this account contact O2

Hi,Until yesterday I had Wi-Fi calling but something has happened overnight which means that Wi-Fi calling is disable on my iPhone 13 Pro. When I try to re-enable it ( Settings->Phone->WiFi Calling ) a popup tells me:WiFi calling - To allow Wi-Fi cal...

Resolved! 02 sim

Since I was switched over from Virgin to 02 sim all my wemo connected devices will no longer work remotely. I have installed the wemo app tried everything but it won't recognise my 02 Data sim. Has anyone got any ideas how to solve it thanks

Data issues / no data on 3G

Hi all! About 2 years ago I had issues with roaming in Italy- I couldn’t get any data at all and my phone would not connect to any 3G networks. Through this forum I got some help to fix that issue, I could roam again, but since then I’ve had issues w...

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