Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
Hi, I recently bought an Apple Watch from o2. I have gone to set up the mobile data and got this message: Your O2 account is not eligible to enable mobile service on your Apple Watch. Contact O2 for more information. I’ve been on the phone for hours ...
Hello, I have a sim only contract on with 02 ( pay monthly ) and have taken out an Esim pay monthly contract with O2... i have now been sent my 3rd QR code and still wont activate talking to their customer service team is like getting water out of a ...
Hi I activated my new iPhone 14 earlier and for some reason it didn't want to move my Apple Watch Ultra over automatically from iCloud so I simply set it up as a new watch. In doing the above, I now seem to have lost my o2 cellular connection (the £5...
Hi, I just bought a new Apple Watch ultra and subsequently bought the data add on to use data on my watch. It’s been just less than a week of it functioning fine, but today I went to turn on data on the watch (as I was planning to use without my phon...
I've recently got a new iPhone 14 Pro Max and, with it, O2 sent a new 5G SIM. Since then, I've only been receiving about 70% of text notifications on my watch. I've unpaired my Series 8 watch (kept the airtime plan) and just re-paired it, but when I ...
Hello. I bought an Apple Watch 8 last week through O2 and when I try and activate the data service I get either an error code 90 or 53. Can anyone help please?
My phone calls keepdropping out of the phone even rings in the first place, saying call failed.
My granddaughter has smashed the screen on her iPhone 12,I am hoping to claim through my house insurance, but they are asking for the imei number
my iphone XS wont charge... which is new and is under warranty. I have tried both methods of charging using a cable and wireless. But my iphone still showing low battery and i cant get the device to turn on? Can somebodu please let me know what i can...
I received my Apple Watch series 8 from o2 yesterday. No matter what I do it won’t connect to my mobile service. I have spent 3 hours being passed from one person to another with no resolution. Now it looks like I’ve ended up with multiple data accou...
