Get tech support for your O2 issues

Resolved! 18+ Restrictions

Keep trying to lift the 18+ restrictions on my account. I did not request these. O2 planted them and now the only help seems to be a ******ing chatbot that only work office hours and is too busy at the moment. Virgin was who I signed up to. I could a...

Resolved! Cancelling a mobile subscription

We need to cancel the O2 subscription on my wife's mobile but she can't remember any of the information required to log in.I am retaining my subscription for the time being and pay both from my bank account.How do I contact a real person to get help ...

In Cyprus

Hi, I’m currently am in Cyprus but haven’t received any notification to change to being in Cyprus. Help please!!

Fluctuating 4g

I get my wifi from 4g. L372ebwhen I check speed with Okla it first shows approximately 37 mbps. If I check again a few minutes later it drops to below 2 mbps. when it shows the highest speeds it often fails when uploading. any advice please

Roaming

Could you please guide me how to activate roaming as I am travelling to Rhodes(Greece)Also, I downloaded the app and is not working. I have changed the passwords several times and I could go in just ones using the app.

Data worked in Seville but not Malaga

Hi,travelling around Spain for 10 days and the last 2 days I’ve been in Seville with no data issues as soon as I got off the plane. Today I travelled to Malaga and suddenly it says full bars but ‘E’ only so won’t connect to date. Have tried switching...

Resolved! Apple Watch

How to connect apple cellular watch ? Do I need a separate contract

problem

Since the virgin to o2 changeover, when anyone calls who is in my contacts, it comes up as unknown number ?

IMEI block help needed

Hi all, Weird problem here. My IMEI number on my handset has been blacklisted. I did not request this, I bought the handset outright direct from google in 2021, it has never been lost or stolen. Now everyone is saying because they did not place the b...

Sim not Provisioned

Hey, I've inserted my Sim that came in the mail yesterday and left it 24 hours but its still saying Sim not provisioned. I can't call you to sort this out since the phone won't work and don't have access to a phone line so can someone please activate...

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