Virtual assistant or customer services
Hugely frustrating system in that no matter what I try I can’t access the virtual assistant or find any way of contacting customer services???
Hugely frustrating system in that no matter what I try I can’t access the virtual assistant or find any way of contacting customer services???
HiI joined O2 last Monday 22nd May 2023. Since then I have tried to port my number from my old network (Tesco) many times and it never works.I have spoken to customer services 6 times and every time they fill out this form and nothing happens. Someti...
Still cannot checkout to finish my order of a Smartwatch. Comes up that it is not working. When will this be fixed.
Hi I’m trying to access my phone bill but can’t get on to my account on the app or online
Please can I have a new pac code. The one I have got doesn’t work
my phone recently got stolen but i have gotten it back. theyve wiped it and taken my sim card and i cant get hold of any agents on the O2 virtual assistant and i cant do phone calls. I urgently need a replacement sim because i cant log into my bank a...
Trying to add card details to pay an overdue bill but system error saying unable to load page.
Since I received the ne new 5g sim all contacts calls are coming up as UNKNOWN. What must I do to remedy this?
Hi, Last Sat (19/8/23) I reported my phone lost to O2 Cust Services. Then I found it again later the same day and again I called O2 to advise that I found it.O2 have removed the block from the SIM, the SIM is now fine. But the phone handset it still ...
I’ve tried to activate the free 6 month Disney + O2 subscription. I’ve tried the virtual assistant, which is totally useless for request’s obviously outside the run of the mill daily enquiries! I now want to cancel this trial as I do not want to risk...