Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
Hello,I have just purchased a pre-owned Sony Xperia XZ1 Compact.My home location has very poor signal coverage so I want to try using WiFi calling when the mobile signal drops out.My phone doesn't seem to support it at the moment and I believe this i...
Why is it the quality of signal has gone so poor? I cant make a phone call any long without issue nor can i load anything on the internet yet my phone shows i have multiple bars of signal and 4g!?
Hi I have at last got my old number on my new phone but the temporary SIM card number is still showing as my number and I have gone into settings and amended it but it won’t save it ?
Recently upgraded my phone/tariff, while I am currently awaiting the new phone to arrive, I have got notifications to say my new data tariff have started since then my 3G/4G has refused to work for the last 3 days. The 3G logo is still showing but it...
I have an O2 e-sim and am unable to receive WhatsApp verification codes via SMS. I recently travelled abroad and switched WhatsApp to use a local number. Now I'm back in the UK and am trying to switch WhatsApp back to my O2 number. However I never re...
Hello I have purchase a Apple Watch 7 from Apple store and then purchased airtime with O2 last week. Till now I have no mobile data on the watch. Say to call O2 on 202 and quote reference code 14. Rang O2 twice now and they have no idea what this mea...
Hello all. I am at the end of my tether with this one. I switched from Three to O2 relatively recently (some of you were kind enough to suggest solutions to a number porting issue I was having at the time, thank you). I would have stayed with Three b...
I have recently bought the new iPhone 13 (like two days ago recent). The phone is all set up, new sim inserted, same number, same everything. But for some reason I have no service? Like none, anywhere. So I’m only able to use the phone online when co...
I bought a iwatch in august and couldn’t connect it to o2. I have been on a saga since. Here is a summary of what they have got me to do:I was on o2 business (paid by my workplace) and they said o2 business is not compatible with watch. They moved me...
Hi. When I got the phone/contract I decided to keep my old number but since then people I text receive the message from a different number and not the one I wanted to keep, but when I text out people receive the message from my old number that I want...
