Nano sim

[Ray9]

Hello,

I have an O2 monthly package. I have just bought a new phone, a sim-free Samsung Galaxy A14-64 GB, and I want to switch to using that as my phone for the O2 package. The Samsung instructions tell me to insert a nano sim. Is that something O2 supplies? If not, how do I get one?

[TallTrees · Accepted solution]

Hi there @Ray9 

Welcome to the o2 Community forum 

Yes all sims come with a press out feature including the tiny one in the middle nano. So no problem getting the nano it is a standard issue.

PS I  missed the point you need to request a sim from o2 customer service 

Social Media is

 Good if you have one here or phone 

Haven't you got a sim already and phone number already let us know and we can help.

send them a message on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG), or you can call 202 from your o2 phone

[MI5]

@Ray9 

Most likely you won't need a new sim unless yours is very old.

[Oxonian]

@Ray9 

As an alternative and if you do need a new SIM, call into an O2 retail store with your old SIM and photographic identification and they will do the swop for you.