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Phone number hasn’t changed over. It’s been a week

I’ve recently opened my own o2 account and gotten my own phone. My previous phone number was on an account that my dad was paying for. I wanted to keep my old phone number and requested to have it transferred over to my new sim and account 3 times an...

No signal after maintenance

The signal in out village went down last Thursday with no notification. Vodafone users had the same issue. Checking the O2 site it said that this was maintenance work that would be completed by Friday evening. Over the weekend we started getting an o...

Resolved! Account change by O2 without my knowledge

My account has my wife and 2 children on it. Or it did until 2-3 weeks ago. My 14 year old son's number has disappeared and O2 are unable to get it back onto my account. Why is O2 customer services so inept at solving problems?

Resolved! NEED PAC CODE

NEED PAC CODE

pac code is not provided by o2

I am trying to get my PAC code for the last 3 hours. There's been an issue processing your request. Whenever I try to call they say wrong department and transfer my call again Does anyone know how to resolve, please?

Resolved! Moving to Australia need to know options regarding phone contract

Need to know options as to what I can do with my phone contract as I’m moving to Australia shortly

Network

Network problem at Calver Peak, shown as resolved on O2 network checker, it isn't. Unreliable signal from adjacent cell site, coming and going, needs investigation.

Resolved! PAC number

Hi, I'm looking for guidance on how to get my PAC number? I want to keep my phone number. Have tried texting PAC to 65075, but this wasn't successful. O2 said there was an issue processing the request. Thanks

My balance is too low for tariff allowances

Hi, I have a balance of £32. Why does it say that "Your balance was too low to get your monthly tariff allowances." for which my monthly tariff costs only 10 monthly? What is going on?

Data drop off keep needing to on off airplane mode on iPhone 15 pro max

Got a new iPhone 15 pro max, great! Decided to get a new sim as I thought my old sim didn’t have 5G. Put my old sim in & worked a treat Had a brain relapse and asked for an Esim臘‍ Couldn’t get it activate. Went to an o2 shop had Sim swapped & worked...

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