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Porting issues - big problem

Hi all - my wife got a PAC from Vodafone at the end of April to take to O2 gave this to o2 and then waited and waited. Swap was meant to happen on 7th May but still hasn’t happened - we speak to foreign call centres daily and they give me different i...

Resolved! activating new sim in new phone

Hi I am trying to change phones as my current one is broken....I have a new sim and a new phone. How do I activate the new sim?? The website link is broken??

sarah65 by • Level 1: Joiner
  • 544 Views
  • 1 replies
  • 0 kudos

Resolved! Parental block lifted

Can you please lift the parental block off my phone 

Sara10 by • Level 1: Joiner
  • 373 Views
  • 1 replies
  • 0 kudos

Resolved! Need access to my deactivated number sms

Hi Guys, Moved to a different provider this weekend, and called o2 to deactivate my number, as i got a new one. Now, upon trying to sign into some apps, it needs to text me a code (2FA) and of course, the number was turned off straight away. I need t...

jhud24 by • Level 1: Joiner
  • 479 Views
  • 1 replies
  • 0 kudos

Issue with phone saying not in uk

Phone stating not in uk when I am. States issue with Avon. Not a tech person haven’t got a clue what’s going on

Anne56 by • Level 1: Joiner
  • 731 Views
  • 4 replies
  • 0 kudos

No OTP codes

Hi, Hoping someone here can at least advise on the best course of action. I left EE and my number was ported across to O2 48 hours ago. Since then, calls and messages have worked fine, but I have been unable to receive any OTP codes via text, which i...

GeoffUK by • Level 1: Joiner
  • 1030 Views
  • 4 replies
  • 0 kudos

Good 4g signal -no internet

Hi, at my mother's house I get good 4g signal but very sparodic internet. I see that the signal indicator sometimes changes from a triangle to an exclamation mark on the right. Any ideas. Phone works well elsewhere

Buttshill by • Level 1: Joiner
  • 1629 Views
  • 7 replies
  • 0 kudos
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