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Resolved! Cant log into my 02

Good evening I am unable to access my 02 account, I've tried on and off for the last few weeks and still unable to access it, it keeps saying this isn't available to me at the moment. I've always had an 02 access via the app but that has stopped work...

Resolved! Esim

I've not received an esim with my new phone that arrived today.

Won’t let me top up or add bolt on

I’ve ran out of data so trying to buy a bolt on it won’t let me, I then try to top up to buy one that way and it won’t let me top up either

Resolved! Payment of old contract

Received a letter saying account been passed to Moorcroft Debt Recovery but had no messages saying I owe anything. How do I pay the outstanding 13.31??

Resolved! O2 Open 61202 not working

When I text 61202 to find out my employer code I don’t get anything back, does anyone know how I can find this out?

Paperless billing - how do i stop O2 to send me paper based bill with CD

Hi I have asked O2 customer support many times now to stop sending me paper based bills with CD labelled as Articles for the Blind. They confirmed they have switched settings to paperless billing but i am still receiving paper based bills (with CDs)....

Resolved! Porting issues

Recently left my job of 25 years and wanted to keep the number. Received PAC code from Gamma and transfer was due to take place on 30th April. Number was ported from Gamma as phone was disconnected but my keep number has not transferred to me. To mak...

Porting number to O2

Hi,I filled in the online keep my number form', next day called Customer services and they no find it, then did over phone , on day of transfer both old number and temporary o2 number both dont work. Both one on the phone can help me.

Why does my phone notify me of a Voicemail when I dont have any Voicemails?

My phone is continuously providing notifications of a Voicemail when I do not have any new VMs. When I click into the VM section there is a blue dot next to Network Provider Voicemail. I have called the number and no further action on the call seems ...

Resolved! Call Ringtime Duration Increase To 30+ Seconds ?

I want to increase the duration of the ring to 30+ seconds, ideally 90 or 120 seconds. Is this possible ? I have followed the guide on the post below, and tried replacing the "30" with "60" but it appears 30 seconds is the maximum time possible. http...

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