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Forum Posts

Resolved! Payment of old contract

Received a letter saying account been passed to Moorcroft Debt Recovery but had no messages saying I owe anything. How do I pay the outstanding 13.31??

CS12 by Level 1: Joiner
  • 596 Views
  • 3 replies
  • 0 kudos

Resolved! O2 Open 61202 not working

When I text 61202 to find out my employer code I don’t get anything back, does anyone know how I can find this out?

Lb25 by Level 1: Joiner
  • 1458 Views
  • 9 replies
  • 0 kudos

Resolved! Porting issues

Recently left my job of 25 years and wanted to keep the number. Received PAC code from Gamma and transfer was due to take place on 30th April. Number was ported from Gamma as phone was disconnected but my keep number has not transferred to me. To mak...

Porting number to O2

Hi,I filled in the online keep my number form', next day called Customer services and they no find it, then did over phone , on day of transfer both old number and temporary o2 number both dont work. Both one on the phone can help me.

DLacey by Level 1: Joiner
  • 637 Views
  • 3 replies
  • 0 kudos

Resolved! Call Ringtime Duration Increase To 30+ Seconds ?

I want to increase the duration of the ring to 30+ seconds, ideally 90 or 120 seconds. Is this possible ? I have followed the guide on the post below, and tried replacing the "30" with "60" but it appears 30 seconds is the maximum time possible. http...

Difficulty making and receiving calls from some numbers

I'm having difficulty making and receiving phone calls from certain numbers, but can happily call others. I can't call my partner's mobile (also O2) - it tries to connect then says "Call Ended" after a few seconds. Same happened today to my Dr's surg...

Pigmy by Level 1: Joiner
  • 705 Views
  • 1 replies
  • 0 kudos

Resolved! NHS discount

I am trying to apply my NHS discount on a phone and plan I just bought but the site just keeps saying we are experiencing technical difficulties please try later. I'm aware i only have a limited time to apply this discount. Can anyone help?

JWFU by Level 1: Joiner
  • 1471 Views
  • 7 replies
  • 0 kudos