on 02-06-2024 07:37
HI good morning
Is their someone that could help me cancel a repair please as I'm severely disabled & wheelchair bound.
Kind regards Kenneth
02-06-2024 08:37 - edited 02-06-2024 08:37
02-06-2024 08:37 - edited 02-06-2024 08:37
Not sure exactly how the repair was set up, but info on troubleshooting and setting up a return/repair is here: https://www.o2.co.uk/help/device-and-sim-support/device-repairs
and as it sounds like you will need to contact O2 to cancel it, all the ways to do that are in here, @K4
Guide: How to find help & contact O2
Good luck!
on 02-06-2024 12:29
on 02-06-2024 12:29
This might also be relevant to you @K4 :-
Accessibility & Vulnerable Customers Policy | O2
https://www.o2.co.uk/access-for-all/accessibility-vulnerable-customers-policy