Tech Support
Do you have a technical issue? Ask our community members for help and support.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

My 02

Advisor 

Jm191 by Level 1: Joiner
  • 350 Views
  • 2 replies
  • 0 kudos

O2 Open

I set up an O2 open account in 2021 when my employer joined the scheme. I successfully applied my discount to my then phone. I upgraded my phone today but can’t login to O2 open to re add the discount. It keeps saying there is a technical error. I’ve...

Harli by Level 1: Joiner
  • 701 Views
  • 2 replies
  • 0 kudos

mobile wifi

Recently purchased Nighthawk M1 mobile router, do I have to activate SIM card as showing Registration error - sim not provisioned

Morag by Level 1: Joiner
  • 432 Views
  • 2 replies
  • 0 kudos

Phone not showing 5g

My phone is showing LTE at the top of my phone, it should be showing 5G, my mobile data is on, also the wife's phone is showing 4G. My phone has been like this for awhile is there anything in settings l have overlooked? Thanks

Stafkoi by Level 1: Joiner
  • 791 Views
  • 4 replies
  • 0 kudos

Resolved! My O2 app not working

My wife o2 app no longer working 

Gm9 by Level 1: Joiner
  • 570 Views
  • 2 replies
  • 0 kudos

Setup esim on Samsung Galaxy Watch 6 (the watch wasn’t bought from o2)

Hey everyone !I’m looking for a step by step guide on how to set up a sim plan for samsung watch (4/5/6) when the watch hasn’t been purchased straight from o2.I have had many instances where customers coming in store and they want to add the sim plan...

SDYT by Level 1: Joiner
  • 2628 Views
  • 5 replies
  • 0 kudos

WiFi Calling Support

Can anyone confirm if the Xiaomi Redmi Note 13 is officially supported for WiFi calling on O2. (I know the Redmi Note 12 is supported as that is sold on O2 site on contract) My current phone Poco X3 NFC isn't supported so I am looking to change my ph...