Tech Support
Do you have a technical issue? Ask our community members for help and support.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Resolved! Cannot get any data in costa rica after buying bolt on

Your system for contact support sends you round on circles. You have no neaningful way to solve problems.I will change provider as soon as I can. Madening.This is a complete con to charge for a roaming service abroad that does not work.

Ph2zzzzz by Level 1: Joiner
  • 402 Views
  • 1 replies
  • 0 kudos

O2 data SIM on Zyxel 5103e router

HiI have a Zyxel 5103e router that is a Three branded router. I'm told it's unlocked and I just need to change DNS/apn settings to get my O2 data SIM to work on it, however I'm struggling with how to do that. I've added mobile.o2co.uk with 87.194.0.5...

Cocat2517 by Level 1: Joiner
  • 1676 Views
  • 13 replies
  • 0 kudos

Calls from the states to the uk

I can receive calls but not make them even though they are included in my contract.

Lc5 by Level 1: Joiner
  • 355 Views
  • 3 replies
  • 0 kudos

# key not working

Hi. Have tried to sign into my NS&I account but unable to because I need to use the # key to enable authorisation & it isn’t being recognised. Advisors at NS&I have informed me this is a common problem on iPhones & the cause is the “DTMS files”? on t...

My02

Dear Sirs,my account keeps saying unavailable on the my 02 app. I therefore cannot view any of my bills

Paul90 by Level 1: Joiner
  • 294 Views
  • 2 replies
  • 0 kudos

Resolved! Lost Phone

Hello, I have recently lost my phone up a mountain in the Isle of Harris (Stupid I know)However, I need to access my emails on my computer but I have a two step notification set and therefore it send me a code to my phone. Is there any way someone co...

RobD1 by Level 1: Joiner
  • 340 Views
  • 1 replies
  • 0 kudos

Not recieving calls

For the past few days I keep having text to say someones called me, but there is no call logged and phone hasn't rung? I've tried restarting my phone but still happens. Also got a very low coverage on mobile data when at home, despite there being no ...

NIGHTMARE PORTING FROM TESCO/02 TO EE

On the 17th March 2024 I moved to EE from Tesco. Today 07/04/2024 my mobile number IS STILL not ported over completely! Tesco have done their bit and the rest lies with 02. EE have liaised time and time again with 02 to complete the transfer of files...

Data signal

Hi. I am writing to ask if anyboidy can explain why every kind of data (5g and below) is basically non-existent after having had decent speeds until 3 days ago.The coverage checker does not report any service issue, but i have no way to connect to in...