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Forum Posts

Vodafone number to O2

I have transferred a Vodafone number to O2 via a PAC code. i have an acknowledgement from O2 that this has switch has been done and the number is shown on my O2, yet when i call the number from a landline the old phone with the Vodafone sim rings. i ...

KetC by Level 1: Joiner
  • 969 Views
  • 2 replies
  • 0 kudos

PHone calls dropping out

Over the last couple of weeks I have had several calls drop out at various stages during the call; I am sure I have had good signal at the time. The line will go quiet all of a sudden then it will beep beep beep and cut off and say call failed. I hav...

No emails sent to my phone

Hi I have upgraded to an iPhone 13, I have received text messages but no emails regarding the upgrade. I received the phone yesterday.

Claire789 by Level 1: Joiner
  • 395 Views
  • 1 replies
  • 0 kudos

Send code to email

How do I get the code on email instead of the messages on phone. O2 is not able.to activate my Sim and hence am unable to use my mobile

Arts by Level 1: Joiner
  • 723 Views
  • 1 replies
  • 0 kudos

Request new sim xard

How can I request a new sim, mines damaged and can't get access to account

Gavafett by Level 1: Joiner
  • 553 Views
  • 2 replies
  • 0 kudos

Z FLIP stopped working after software update

Phone nagged me about software update for a while, until I got fed up and did it! After this, phone started turning off every time I closed it - very annoying but lived with it. THEN stopped working altogether. Won't even turn on!!! Any ideas out the...

Transfer number

New sim activated but number has not been transferred

Sara89 by Level 1: Joiner
  • 559 Views
  • 2 replies
  • 0 kudos

Phone number

My phone number has transferred over and I can receive texts to the old number but when I send texts it comes from the new number. How do I have just the one number I requested to transfer over

Multisave and data allowance

Hi, At the time of start my new contract, I was told that I would be eligible to a multisave discount due to my husband being on o2. I have checked today and the discount doesn't seem to be showing on my account please help?Also I was told I would be...

tan247 by Level 1: Joiner
  • 836 Views
  • 2 replies
  • 0 kudos