cancel
Showing results for 
Search instead for 
Did you mean: 

Witajcie

Pomocy
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Hej. Czy miał ktoś z was taką sytuację że przy kupnie nowego telefonu paczka zaginęła u kuriera. Mimo moich zgłoszeń do o2 oraz firmy kurierskiej w dalszym ciągu problemu nie rozwiązali.DPD mówi ze paczka zaginęła a o2 nic z tym nie robi. 

Message 1 of 2
214 Views
1 REPLY 1

MI5
Level 94: Supreme
  • 148695 Posts
  • 640 Topics
  • 28438 Solutions
Registered:

Hi. Have any of you had a situation where when buying a new phone, the package was lost at the courier? Despite my reports to o2 and the courier company, they still have not solved the problem. DPD says the parcel is lost and o2 does nothing about it.

@Pomocy 

This is O2's responsibility to resolve, so you must persist with them.

Guide Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
208 Views