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Forum Posts

Porting number to O2

Hi,I filled in the online keep my number form', next day called Customer services and they no find it, then did over phone , on day of transfer both old number and temporary o2 number both dont work. Both one on the phone can help me.

DLacey by Level 1: Joiner
  • 548 Views
  • 3 replies
  • 0 kudos

Resolved! Call Ringtime Duration Increase To 30+ Seconds ?

I want to increase the duration of the ring to 30+ seconds, ideally 90 or 120 seconds. Is this possible ? I have followed the guide on the post below, and tried replacing the "30" with "60" but it appears 30 seconds is the maximum time possible. http...

Difficulty making and receiving calls from some numbers

I'm having difficulty making and receiving phone calls from certain numbers, but can happily call others. I can't call my partner's mobile (also O2) - it tries to connect then says "Call Ended" after a few seconds. Same happened today to my Dr's surg...

Pigmy by Level 1: Joiner
  • 617 Views
  • 1 replies
  • 0 kudos

Resolved! NHS discount

I am trying to apply my NHS discount on a phone and plan I just bought but the site just keeps saying we are experiencing technical difficulties please try later. I'm aware i only have a limited time to apply this discount. Can anyone help?

JWFU by Level 1: Joiner
  • 1276 Views
  • 7 replies
  • 0 kudos

Credit File showing as 2 months arrears and i'm not!

Anyone had any joy ever getting a reply from the Credit File Referrals team. I am currently going through a mortgage application and O2 are reporting i am 2 months in arrears which i'm not! Desperate to get this resolved and emailed them over 2 weeks...

rkee083 by Level 1: Joiner
  • 536 Views
  • 1 replies
  • 0 kudos

Resolved! Multi sim or duplicate sim

Hi in currently have a sim fir my iPhone 15 on contract with a huge data allowance. I want to use some of this data in a 4g router for a stronger connection outdoors. How do I go about doing this. I don’t want to be paying for another data plan when ...

AXIS by Level 1: Joiner
  • 875 Views
  • 2 replies
  • 0 kudos