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Forum Posts

Abandoned Call Alerts

Can Abandoned Call Alerts and Voicemail (either Visual or Standard) both be active at the same time ?

Anonymous by Not applicable
  • 623 Views
  • 3 replies
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phone

i've ordered a phone but it's not showing 

O2 app not working

I have recently changed my old O2 contract to a new ( Virgin linked? ) contract. My old app does not work. Do I create a new app?

Ursula by Level 1: Joiner
  • 329 Views
  • 1 replies
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I have no signal

I have no signal on my phone. I've lost signal on my phone for two days, I can't be reached and no one can call me. To log in to the phone, I need codes that I cannot receive because I have no reception. please help me [Mod edit: Please do not share ...

Resolved! Victim of Fraud

My number is being spoofed. How do I stop it 

Apple Watch won’t connect to data plan

Hello. In desperate need of help. I have been unable to install the o2 mobile watch data plan to my Apple Watch. I have am having an horrendous time with o2 customer service. failing to resolve, failing to escalate, failing to call back, raise and cl...

Silverill by Level 1: Joiner
  • 1158 Views
  • 5 replies
  • 0 kudos

Resolved! Moving UK to Australia

Hi, I am moving from the UK to Australia, I want to keep my UK number for a few months as it is all over the visa forms etc… Can I move from pay monthly to pay as you go, and then get an eSIM from Telstra (Auz mobile provider) and how both numbers ru...

J_a_m_e_s by Level 1: Joiner
  • 641 Views
  • 1 replies
  • 0 kudos

Reconnecting

Hi I have an O2 contract provided as part of my virgin media bundle sim only deal which my wife uses. I tried to port the number to Lebara but for one reason or another it didn’t go through as planned. Later on, I gave notice to terminate the o2 cont...

Cf10 by Level 1: Joiner
  • 874 Views
  • 3 replies
  • 0 kudos