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Resolved! ABROAD AND SIM NOT WORKING

I'm currently in India right now and i setup e-sim accidentally when i wanted to setup an e-sim for my airtel sim card and I'm unable to login into my o2 account or call customer service as i cant call international numbers in India . please can you ...

Website wrongly classed as 18+

Hi my website is wrongly restricted on your network. It is classified as 18+ but it is a web design website. Can this please be rectified? dolphinwebservices.com

Resolved! Upgrade

Hello, i completed a upgrade yesterday- where the money has come out of my account but i’ve had no confirmation and its still in my basket

Contact

I have a problem with my bill it saying that my bill is addressed to my mobile number but then further down the page it quotes an entirely different mobile number. What’s happened here?

Resolved! Safesearch

I cant turn off my safesearch, have you locked it. Also my browsing has all changed I cant access sites poroperly such as argos and amazon

eSIM installation problem

Hi, I upgrade my contact yesterday to a sim only ESIM - I went through the prompts to activate it on my phone. However I don’t think it has worked properly. I can’t access network or internet outside of WiFi now. Please can you assist urgently?

Resolved! Query about Apple Watch

I'm looking to buy an Apple watch Series 9 through O2, however I'm currently with Tesco Mobile. If I purchase the watch through here, is the watch useable if I just don't activate the eSIM or what would happen? thanks!

No data

hi there, my data is not working and I think this might be due to failed payment method! I am unable to get into my account to check this and pay it as it is trying to send me a text message to confirm it’s me, which I am unable to receive as I have ...

can’t log in

can’t log in my account abroad to pay for my phone bill it’s asking for a text code but the text won’t come through

No phone signal at home at all !

We are now just 12 months into 3 year contracts with O2 . From day one we have had issues with getting a phone signal at home , something I never thought would happen because we don't live in the middle of nowhere. I've contacted O2 , ran tests and a...

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