Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
I have a rolling monthly contract recently migrated from Virgin to O2 and wish to migrate that number to a new phone/sim deal just taken out on O2 - I keep getting customer service telling me it’s done and then to wait 24 hours - now just been told i...
My network shows as O2 54.0 Can you explain this to me please? Many thanks
Hi, I am having signal issues with my number: , I am only getting Emergency Signal, even in areas where I know there is signal, please can you assist with this? Thanks, Rob [Mod edit: Please do not share personal details as your posts are visible to ...
Hi,I’ve recently transferred my number from Sky Mobile to o2, I provide my PAC code on 31st August, was told it had completed 1st Sept, for the first few days I could not receive texts or calls from anyone but could make calls and text, now I can rec...
Hellohow do I access old bills - i need to go back to mar 2021. Thanks Tom
What is a board?Described my difficulties on the previous page but they seem to have disappeared. Have been with O2 for ages. Recently bought a new phone which insisted I change my password. I did, but can't remember what the new password is. Does it...
Wifi calling only works intermittently, sometimes for days then the facility returns for a short period.My phone is a Samsung S23 Ultra, the software is up to date and the network preferred setting is enabled. I have reset the network settings.I have...
For the past month or so I have had various issues when connected to my WiFi at home. No other devices have experienced the same or similar issues, and there is seemingly no problem with my router which has been reset many times. Some apps will not c...
I've been moved from Virgin to O2 for about 2 monrhs ago and I get "Unknown" or "private number" as my caller Id on incoming. Its not my phone as an 02 shop have tried SIM in another phone . I have had a new SIM but still have the issue. Shop suggest...
I bought sim card and top-up £10. But I can't send text. But when I check my balance, they said I have unlimited text. I can't approach My O2 too. pls let me know the pronlems.
