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Resolved! Apple Watch Ultra airtime plan activation

Trying to link up Apple Watch with o2 but keep getting an error code 108. This has been with the technical team for 2 weeks now and still nothing. I’m so frustrated and really don’t know what to do. Have followed the Apple Watch activation guide but ...

Unable to get emails

I am in Spain but unable to get my emails. I did and the start of my visit. Now being informed there is a problem with the server. Offers to fix but can’t. Any suggestions on how to fix

Need MCK code to unlock my old phone for daughter,

Trying to unlock my old phone for daughter to use on different network. After ages on virtual chat yesterday I was sent the wrong thing. Today I just get message to say they are too busy. Help please

Resolved! How do I raise a formal complaint with O2?

I wish to raise a formal complaint connected to the failure to end of payments via DD, but cannot see any messaging facility, just auto responses. Peter Smith

Resolved! I can’t login to my o2

Trying to login to my o2. It says “my o2 isn’t available to you yet, if you’re new to my o2 … etc etc” I have been on my o2 for years and logged in since having this device various times. Can you help me with this?

Resolved! SIM card

Recently received new phone but not my new SIM card. I can’t make calls or receive text messages

Fraud

Hi,I've recently had a nightmare time trying to get help from O2 customer services in connection with a fraud on my account.It seems my account was hijacked but I called O2 with in minutes of them getting on my account. I believe it was stopped on my...

Resolved! devices on myO2

I am unable to access account information for one of my devices on my account. It has just disappeared so unable to access billing info/invoices etc.

My data is not working

My data doesn’t work

4G calling and roaming to the US with an iPhone 15 Pro?

Last year I had a problem when traveling to the US with my Pixel 3a: I didn't have any network (no data, no call, nothing). Upon contacting O2 they said they needed to enable Wifi and 4G calling, but even after that, it never worked, even though my p...

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