Terrible service in Horsforth LS18

[Horsforth]

Hi, 

I've been with O2 for a few months and the whole time signal in horsforth has been terrible. After speaking with others, this is apparently nothing new. Really wish I knew this before changing to o2, our previous provider had great signal here- can anything be done about this? The signal tracker says that the signal here is fine, but it definitely isn't - very happy to try and have a phone conversation with someone from o2 so that you can hear the poor connection. 

Please let me know next steps. 

Thanks

[MI5 · Accepted solution]

@Horsforth 

Nothing you can do unfortunately.

You had 14 days change of mind when you took the contract which you should have used if the signal was bad.

No network will guarantee 100% everywhere I'm afraid.

You can pay off what you owe and cancel which is about your only option 

Guide: How does O2 Refresh work? 

Guide: How can I sort out my network issues? 

Guide: Cancelling Your Contract