on 30-06-2023 07:49
Hi i was upgrade phone yesterday for samsung s23 ultra and there was the offer for buy samsung buds pro 2 for £1 but i don't do this, is any chance to do this now?
Solved! Go to Solution.
on 13-07-2023 19:57
on 13-07-2023 19:57
I think it may be @O2Georgina on duty, so I'm hoping she'll pick this up soon.
Veritas Numquam Perit
on 13-07-2023 22:47
on 13-07-2023 22:47
on 13-07-2023 23:02
on 13-07-2023 23:02
To be honest @Brandonstockman, the rota for the advisors from lunchtime was wrong. Annoying but we work from that. It does show @O2Georgina on tomorrow at 8am so hopefully you will get a response in the morning.
Veritas Numquam Perit
on 14-07-2023 09:39
on 14-07-2023 09:39
on 14-07-2023 11:16
on 14-07-2023 11:16
@Breannacan you check the advisors rota please. Yesterday the two rostered on for the afternoon didn't answer any of their tags. We have the same this morning with @O2Georgina.
I wonder if they are aware that they are meant to be on?
Veritas Numquam Perit
on 14-07-2023 11:36
on 14-07-2023 11:36
@Cleoriff wrote:@Breannacan you check the advisors rota please. Yesterday the two rostered on for the afternoon didn't answer any of their tags. We have the same this morning with @O2Georgina.
I wonder if they are aware that they are meant to be on?
I noticed the eerie silence from advisors since yesterday PM.
What is up, @Breanna or @Martin-O2 or @O2Angela (roster editor?)
on 14-07-2023 16:11
on 14-07-2023 16:11
Thanks again for pushing this forward. I have also sent an email to the O2 complaints department and quoted this thread
on 14-07-2023 16:40
Hi I was hoping someone could help me with the same issue please.
I purchased my S23 on the 9th June (35 days ago) but still have not received a code for the headphones.
I contacted O2 who told me to contact Samsung and gave me generic contact details. I got in contact with Samsung who were very helpful but told me I need to speak to O2 as the texts come from them.
So I contacted O2 again with this information and was told no, I definitely need to speak to Samsung.
So I've been going in circles and am no closer to an answer!
I've never had an issue with a gift before but this is a bit ridiculous.
Many thanks!
on 14-07-2023 19:55
on 14-07-2023 19:55
on 14-07-2023 21:55
on 14-07-2023 21:55