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SMS failure

amyjhill
Level 1: Joiner
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on ‎18-08-2023 13:12

on ‎18-08-2023 13:12

 

Hi

I’ve recently changed my tariff via Uswitch and I’ve had the number migrated over. It’s all gone over but I can’t send SMS messages and the number listed on my iMessage is the one that came with the sim. Any ideas how to sort the SMS failure and change the iMessage number? Obviously I need to be able to send messages 

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madasaf1sh
Level 78: King of Kings
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on ‎18-08-2023 13:26

on ‎18-08-2023 13:26

@amyjhill 

 

You need to change it in the settings 

 

https://support.apple.com/en-gb/HT201349 has all the information.  This is not always automatic, as the iPhone picks up the number from the sim.

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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MI5
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on ‎18-08-2023 16:43

on ‎18-08-2023 16:43

@amyjhill 

Resetting your network settings usually helps.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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