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Forum Posts

Resolved! Repeated texted notifications

I'm getting multiple texted notifications for everything from banking transactions to parking alerts, and sometimes these occur hours late and then repeated up to five times. Is this a network malfunction, or something to do with my Motorola phone ? ...

SW12 by Level 1: Joiner
  • 1022 Views
  • 5 replies
  • 0 kudos

Resolved! Didn't receive my sim card

My phone is not working. I didn't get any sim card from o2 and nothing works! All security questions are sent via messages but with no network I can really answer them.I was moving houses in May and now I'm afraid that for some reason(!) you've sent ...

Resolved! visual voicemail - repeated notification text

For the past few days I'neen getting flurries of texts: "Thanks for activating Visual Voicemail. Note: if you have data turned off, or can't get data coverage, you'll need to dial 901 to check for messages."This suggests something wrong at o2's end. ...

Maspiers by Level 1: Joiner
  • 14888 Views
  • 6 replies
  • 0 kudos

Resolved! Activating esim

Trying to activate the esim in my new iPhone 14

PhilRees by Level 1: Joiner
  • 406 Views
  • 1 replies
  • 0 kudos

Resolved! Fishing answer phone messaged

I have a blocked fishing number that is somehow leaving voice messages. Why is that and how can I delete it without listening to it?

BW02 by Level 1: Joiner
  • 424 Views
  • 3 replies
  • 0 kudos

Resolved! network unlock pin

I have been given an ee data sim as a gift and my tablet which doesn't a phone number on it, is asking me for a pin to unlock the network. Does anyone know what it is please?

debski64 by Level 1: Joiner
  • 474 Views
  • 1 replies
  • 0 kudos

Resolved! No signal

This is the second day I've had no signal. I've just checked the signal checker and looks like maintenance is being carried out and thing's should be back to normal by 8PM 30th, that will be 3 days with no signal, How do I claim compensation?

KatieF by Level 1: Joiner
  • 501 Views
  • 2 replies
  • 0 kudos

Impossibly difficult to set up an account

I’ve entered my contact telephone number and you have sent me a code. I enter the code as required and get a message saying my number is associated with another account. I’ve done this 3 times and am already regretting switching to O2. Please sort ou...

Aleann by Level 1: Joiner
  • 537 Views
  • 3 replies
  • 0 kudos

Data

Since the switch to O2 from virgin my data hasn't worked 

757paul by Level 1: Joiner
  • 407 Views
  • 3 replies
  • 0 kudos