Poor signal Cambridge
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on
20-08-2023
13:42
- last edited on
20-08-2023
14:05
by
Mike_T
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on
20-08-2023
13:42
- last edited on
20-08-2023
14:05
by
Mike_T
Why is it that there is poor or no signal in my area of Cambridge? Signal use to be very good along there, but of late my Alexa car device constantly tells me there is no signal or too poor a signal to connect. Have reset/restarted everything I can do, but it makes no difference, still no connection.
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on 20-08-2023 13:46
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on 20-08-2023 13:46
@Sir-Gawaine
have a look at https://status.o2.co.uk
And also Guide: Is the network down for me or everyone?
Guide: How can I sort out my network issues?
Also download the My Network App, and report the issue.
Post Flagged - Personal Data in Post (Postcode and Road)
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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on 20-08-2023 13:47
Whilst that postcode shows no issues in this link: https://www.o2.co.uk/coveragechecker
@Sir-Gawaine - it is possible it may be something local that has affected signal and O2 have yet to "see" it.
Guide: How can I sort out my network issues? might give you a few pointers that are not already in the FAQ section of the link above.
You can also ping O2 via Social Media, the link below has all the ways to do that. Good luck!
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on 20-08-2023 15:48
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on 20-08-2023 15:48
Does it not say ‘Tech Support’ on the forum page?
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on 20-08-2023 15:51
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on 20-08-2023 15:51
Yep. But that's because many customers know more than the ever missing tech team 🤣
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on 20-08-2023 15:53
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on 20-08-2023 15:53
@Sir-Gawaine wrote:Does it not say ‘Tech Support’ on the forum page?
That it does - but it also says Pay Monthly on another one, yet nobody here'll sell you a phone and contract, @Sir-Gawaine 🙄
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on 20-08-2023 16:47
This is not O2 and we are all customers here similar to yourself and cannot access accounts.
Please don't post personal information such as account and phone number as it can lead to calls from spammers, or worse. Numbnuts who think they’re funny.
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on 20-08-2023 16:59
Sarcasm and wit(?) just brightens up a dull Sunday afternoon
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on 20-08-2023 17:02
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on 20-08-2023 17:02
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20-08-2023 17:13 - edited 20-08-2023 17:15
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20-08-2023 17:13 - edited 20-08-2023 17:15
Perhaps @Sir-Gawaine is on a quest. Was it something laid down by Arthur or is it to do with Merlin?
Maybe it's something to do with the Green Knight, or in this case the missing phone signal?
Must admit the latter won't make an exciting story.

