Data cut off early

Jami · ‎20-08-2023

I should have 4 days left on this month of my sim and my data and plan has cut off early. I was planning on getting a pay monthly sim after this and I can’t get the good deals because now my number isn’t valid. Why has it cut off four days early? It even says that I still have so much talk text and data left but won’t actually let me use it

jonsie · ‎20-08-2023

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎20-08-2023

@Jami

Could be a sim, phone or network issue.

Check guide here Guide: Is the network down for me or everyone?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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