cancel
Showing results for 
Search instead for 
Did you mean: 

Poor signal Cambridge

Sir-Gawaine
Level 1: Joiner
  • 5 Posts
  • 2 Topics
  • 0 Solutions
Registered:

Why is it that there is poor or no signal in my area of Cambridge? Signal use to be very good along there, but of late my Alexa car device constantly tells me there is no signal or too poor a signal to connect. Have reset/restarted everything I can do, but it makes no difference, still no connection.

Message 1 of 11
2,496 Views
10 REPLIES 10

madasaf1sh
Level 79: Lord of the Boards
  • 13171 Posts
  • 91 Topics
  • 3346 Solutions
Registered:

@Sir-Gawaine 

have a look at https://status.o2.co.uk  

 

And also Guide: Is the network down for me or everyone? 

Guide: How can I sort out my network issues? 

 

Also download the My Network App, and report the issue. 

 

Post Flagged - Personal Data in Post (Postcode and Road)

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 2 of 11
2,227 Views

pgn
Level 79: Lord of the Boards
  • 43837 Posts
  • 262 Topics
  • 1893 Solutions
Registered:

Whilst that postcode shows no issues in this link: https://www.o2.co.uk/coveragechecker

@Sir-Gawaine - it is possible it may be something local that has affected signal and O2 have yet to "see" it.

Guide: How can I sort out my network issues? might give you a few pointers that are not already in the FAQ section of the link above.

You can also ping O2 via Social Media, the link below has all the ways to do that. Good luck!

Message 3 of 11
2,226 Views

Sir-Gawaine
  • 5 Posts
  • 2 Topics
  • 0 Solutions
Registered:

Does it not say ‘Tech Support’ on the forum page? 

Message 4 of 11
2,200 Views

Enlli
  • 10615 Posts
  • 112 Topics
  • 1969 Solutions
Registered:

Yep. But that's because many customers know more than the ever missing tech team 🤣

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 5 of 11
2,198 Views

pgn
Level 79: Lord of the Boards
  • 43837 Posts
  • 262 Topics
  • 1893 Solutions
Registered:

@Sir-Gawaine wrote:

Does it not say ‘Tech Support’ on the forum page? 


That it does - but it also says Pay Monthly on another one, yet nobody here'll sell you a phone and contract, @Sir-Gawaine 🙄

Message 6 of 11
2,197 Views

Sir-Gawaine
Level 1: Joiner
  • 5 Posts
  • 2 Topics
  • 0 Solutions
Registered:

This is not O2 and we are all customers here similar to yourself and cannot access accounts.
Please don't post personal information such as account and phone number as it can lead to calls from spammers, or worse. Numbnuts who think they’re funny.

Message 7 of 11
2,185 Views

jonsie
Level 94: Supreme
  • 98442 Posts
  • 616 Topics
  • 7250 Solutions
Registered:

Sarcasm and wit(?) just brightens up a dull Sunday afternoon

Message 8 of 11
2,174 Views

madasaf1sh
Level 79: Lord of the Boards
  • 13171 Posts
  • 91 Topics
  • 3346 Solutions
Registered:

Was going to say something similiar.. @jonsie 

 

Starting to realise some of these people are not worth the effort... 

 

 

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 9 of 11
2,172 Views

Enlli
Level 70: Enigma
  • 10615 Posts
  • 112 Topics
  • 1969 Solutions
Registered:

Perhaps @Sir-Gawaine is on a quest. Was it something laid down by Arthur or is it  to do with Merlin?

Maybe it's something to do with the Green Knight, or in this case the missing phone signal?

Must admit the latter won't make an exciting story.

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 10 of 11
2,165 Views