How to enter live chat

[Jamie1314]

I want to speak to someone over the live chat but every time I select options it puts me into an options screen then tried to help with info and I go round and round never getting into a chat what am I missing 

[pgn · Accepted solution]

Your best bet is to call, via phone or Skype, @Jamie1314 - numbers in this Guide: Coronavirus Community Help and Support - calling around now is often the best time.

However, if you do want to talk via web "chat", go to the ordering section of the O2 website - it won't be long before a prompt to chat to someone on the O2 side pops up.

Good luck.

[Cleoriff]

@Jamie1314 

Live chat can be found here https://www.o2.co.uk/contactus 

Or more likely when you browse the shop https://www.o2.co.uk/shop 

---

---

[Flaneuse]

I had a similar problem. Once in the chat window it doesn't display the dropdown options so you can't proceed.