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Ported 3 phone numbers from Lebara to O2 and now all 3 phones have no service.

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psykix
Level 2: Apprentice
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on ‎17-06-2025 15:42

on ‎17-06-2025 15:42

Can anyone help? I can't even get into my O2 account now because I can't receive any security codes.

 

What a mare...

 

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MI5
Level 94: Supreme
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on ‎17-06-2025 16:04

on ‎17-06-2025 16:04

@psykix 

This is a customer to customer community, not O2, so we cannot access your account, sorry.

You need to contact O2.

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (X)  (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 153593 Posts
  • 653 Topics
  • 29315 Solutions
Registered:

on ‎17-06-2025 16:04

on ‎17-06-2025 16:04

@psykix 

This is a customer to customer community, not O2, so we cannot access your account, sorry.

You need to contact O2.

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (X)  (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Dave-O2
Community Manager
Community Manager
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on ‎20-06-2025 13:55

on ‎20-06-2025 13:55

Afternoon @psykix 

 

I'm just checking in has this been resolved?

 

If not, please drop me a PM with your mobile number 👍

New Samsung Galaxy A series //  Don't fall for scams  //  Bigger benefits – Just for being with Virgin Media & O2
Contact us on Social Media: Facebook // Twitter // Instagram

 

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