This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Apple Watch not connecting

graham_tait
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎31-12-2023 12:34

on ‎31-12-2023 12:34

I pay a monthly charge to get data on my Apple Watch. This used to work fine; but since refreshing my contract last year, it now shows as No Connection on the watch under mobile settings (but there is a green tick against O2 Plan). I’ve tried Customer Service a number of times in attempt to resolve and the Esim has been reset, but this has only fixed it for a few hours. Can anyone help me fix this, please?

Message 1 of 2
386 Views
0 Kudos
1 REPLY 1

MI5
Level 94: Supreme
  • 151851 Posts
  • 650 Topics
  • 28847 Solutions
Registered:

on ‎31-12-2023 12:58

on ‎31-12-2023 12:58

@graham_tait 

Unfortunately not, this is a customer to customer community, not O2, so we cannot access your account, sorry.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
379 Views
0 Kudos
Top Kudoed Authors
View All
Top