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Forum Posts

Trying to purchase Apple Watch 9 data plan

I’m hoping someone can help me as o2 technical have been more than useless. I bought a watch from apple, i go into the Apple Watch app to mobile services and then onto set up mobile service then set up mobile service. I get the error message: oops so...

Bigdadder by Level 1: Joiner
  • 436 Views
  • 1 replies
  • 0 kudos

Resolved! Cannot receive calls but can make them

My wife and I have identical phones (Samsung Galaxy J5 (2017)) and are both on O2 Classic PAYG.Yesterday she was getting calls on her mobile from friends saying that they were unable to call my mobile.We were sat together on the sofa. She tried phoni...

I can not log into my o2 app

Keeps saying I can't log into my o2 app it should take 48 hours. It been over a week now. Please help

Mon2 by Level 1: Joiner
  • 583 Views
  • 1 replies
  • 0 kudos

Receiving premium text alerts

I am receiving some sort of premium message alerts that are costing me £1.25 per message and there are multiple messages per month. I have tried messaging stop to the number I have spoken to someone regarding this from O2 however they were extremely ...

Eugene53 by Level 1: Joiner
  • 439 Views
  • 3 replies
  • 0 kudos

Signal rubbish mast down

The signal in broadheath for over a week is intermittent due to a mobile mast not connected in dunham Massey near my house Iv had selective signal & not been able to get hold of people I’m on hardly any 4g it’s very bad Iv paid my bill and had hardly...

Been given a wrong tracking id

My parcel got dispatched on Thursday 12th October with next day delivery through DPD and I haven't received it yet, but DPD can't help as O2 have given me an incorrect tracking number, any help would be appreciated

NO NETWORK

HELP WITH NETWORK!! For the past couple of days I have had no network.I have tried to get assistance online but the VA is pants. No matter what time of day I try the chat, agents are always busy. SUPPORT IS APPALING!! I can only use my phone when I a...

BP05 by Level 1: Joiner
  • 1513 Views
  • 9 replies
  • 0 kudos

Add Alcatel MW70VK Linkzone to MyO2 account

How do I add my mobile hotspot to my O2 account? I tried to link for adding devices but the code did not arrive on the devices SMS messages. I then sent an SMS test message from the device to my mobile phone, and another from my phone to the device. ...

SteveDStL by Level 1: Joiner
  • 455 Views
  • 1 replies
  • 0 kudos