Tech Support
Do you have a technical issue? Ask our community members for help and support.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

apple watch ultra 2

watch ultra 2 status shows no connection on mobile data but shows o2 plan active

dave0405 by Level 1: Joiner
  • 691 Views
  • 3 replies
  • 0 kudos

Phone not working properly

My phone has been terrible recently, I pay so much money because my bills have been increased yet I can’t use my phone to its full capacity. When I make a call it pretty almost every time fails, the internet connection is bad. Pages won’t load, messa...

Sim in iPhone 15 pro max not reading

Hello, I’ve just received my iPhone 15 pro max and it is not reading any of the sims I insert. can anyone help?

AW4 by Level 1: Joiner
  • 795 Views
  • 1 replies
  • 0 kudos

icloud

Hello, I am trying to restore my icloud onto a new phone- my old phone won't turn on so I can't get the verification code

Bob___ by Level 1: Joiner
  • 460 Views
  • 2 replies
  • 0 kudos

Resolved! trying to get volt to work

helloi have had volt benefits at my mums house, i have now moved and added my new address to my o2 accountI have virgin all set up and working but i cannot activate the volt benefits, is it possible to move my volt benefits to my new address ?

Account

I cannot access My o2 from my new phone even though I have the same number

CBA2 by Level 1: Joiner
  • 384 Views
  • 2 replies
  • 0 kudos

Resolved! 106

Moved to O2 from Tesco mobile for the only reason is to use My Apple Watch brand new from apple.Thought I did the right thing not to pair until my number was successfully ported over.I’ve just have a contract 2 year sim only for my iPhone which works...

R1CH13 by Level 2: Apprentice
  • 1829 Views
  • 10 replies
  • 0 kudos

Resolved! New 02 SIM

I’ve just switched to a new monthly SIM with 02 and want to keep my existing number. I have a PAC number and gave all the information to an 02 agent on Saturday (having no joy with the online process) and was told this would be done today by 6pm late...

B_C by Level 1: Joiner
  • 533 Views
  • 3 replies
  • 0 kudos

Signal

Good morning. I have reported signal issues in my area (M26 1EE). The o2 website states repairs are being carried out and the problem should be resolved by 22nd October. In the last 6 months this has been happened on a regular basis. When I do have s...

Unable to receive calls and text

I was told my old number transfered ro o2 on the 9th of October but still unable to receive calls and text.i cannot receive otp from apps like hmrc ,banking and I don't receive calls from my children schools.o2 support cannot help after ringing three...

Lak by Level 1: Joiner
  • 428 Views
  • 2 replies
  • 0 kudos