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Resolved! Direct debit mandate

Why can't I download the direct debit mandate?

Resolved! Spend cap

I don’t seem to have access to adding a spend cap on my account. I don’t want to go over my 20GB data Thanks

Old number not transferring across

I've had this message We’re just confirming that we'll be porting your number on 25/11/2023. When this day comes, your number will be disconnected from your previous provider and connected to O2.But the old number still hasn't ported over, who do I n...

Upgrade

Won’t allow me to check out on my order keeps sending code that have no we’re to input them

Black friday sim deal £8

Hello I am trying to obtain the O2 black friday deal of 40gb at £8 per month but it won't let me?

Resolved! Unknown Calls

I have recently done a sim swap and now all my incoming calls on my new sim is coming in as unknown

No network coverage

I upgraded today, transferred everything over but I have no 5G signal, nothing at all.

Resolved! E sim

hi guys im currently in morocco and have lost my sim card. I need an e sim could you possibly get a code sent to my email please

Log in details

Hi I’m trying to log into my o2 account but it’s saying it’s not available to me yet. I’ve had this contract for almost a month and it’s been nothing but hassle. Can you please explain why I’m unable to log in. Thanks

install esim

I've recently upgraded my handset but haven't been able to activate mobile service. I called earlier and spoke to tech support. He said he would order me an esim and that I would be able to activate it on MyO2 within a couple of minutes. My line then...

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