Solved: phone transfer

Dee7x · ‎09-12-2023

Hi, we recently purchased the new phones for the kids as a present. Can the SIM be activated two weeks or more after the purchase? Is there any time limit to transfer number from the previous network?

MI5 · ‎09-12-2023

@Dee7x

Assuming they are payg the are activated when you top up Guide How to Top Up (PAYG)

If contract phones, they are already activated.

You can transfer the old numbers at anytime Guide: Migration & porting into O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎09-12-2023

@Dee7x

Assuming they are payg the are activated when you top up Guide How to Top Up (PAYG)

If contract phones, they are already activated.

You can transfer the old numbers at anytime Guide: Migration & porting into O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Dee7x · ‎09-12-2023

thank you!

MI5 · ‎09-12-2023

Welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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