Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
Hi so my 4g keeps dropping when im not connect to wifi it either comes up with 5g 4g or Hplus any one got any idea why this is happening thanks
How do I increase the number of rings on the phone before the answer phone kicks in
Hi, My sim card seems to have disappeared, i left it in the hotel,went out for a walk. How do i get a replacement
Hi I have paid my phone bill which was overdue however my connection for calls texts and data haven't returned if possible could my connection please be returned thanks
Hi, I open a new contract on 7 December 2020 I cancelled it at the same daybecause the O2 reception in my area was terrible.but three years later, I realised that O2 affected my credit score!they send me a few bills after I cancelled my contract whic...
When i type my post code on your website it shows data bank locations near me. I put money on my bus pass today to go their, after 3 locations i gave up as they all said to me O2 put the wrong address as they dont have a data bank. Where is the neare...
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As the title says, my phone suddenly stopped recognising my sim card. I tried it in another and it showed O2 network, no problem. Its just this phone! I've tried everything- blowing dust out, cleaning the sim card, restarting, updating ... I'm guessi...
I have changed to O2 from another provider on monthly payment.The SIM cards have now arrived but have their own number which is not the same as the number i need to use even though i provided the PAC and details at the contract stage.i cannot afford ...
I live in Essex (RM12 area) and for the past few weeks I have had no internet or WIFI coverage in my local area (Romford and Hornchurch). I called O2 previously and was advised to do a network reset on my phone which did not solve the problem. I have...
