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Resolved! Number transfer

I was with O2 on pay monthly, I then got a new device through affordable mobiles but still with O2. I got my pac code and supplied it. I’ve since rung O2 twice to get the number transferred across as I want to keep my old number. Its been a week, how...

Vic78 by • Level 1: Joiner
  • 426 Views
  • 1 replies
  • 0 kudos

Resolved! Swop SIM

My Virgin Media SIM has deactivated. My new one is in the UK. I am in Australia. How can I activate the new SIM remotely?

Peter29 by • Level 1: Joiner
  • 475 Views
  • 2 replies
  • 0 kudos

Error 106

Hi, I have just bought an Apple Watch ultra 2 after migrating over from virgin. When I’m trying to set my sim up on my Apple Watch. I get error code 106. called 202 twice no help. I’m at the point of cancelling within my cooling off period. Can anyon...

call tariff to landlines

Hi,I'm making a call as i type to Citizens Advice but not getting through so 15 minutes in,do i need to start being concerned at the costs while still awaiting a CAB operative ?

bob16 by • Level 1: Joiner
  • 453 Views
  • 2 replies
  • 0 kudos

Resolved! Virgin Mobile Transfer

I've received notification that I've been sent a new SIM which will only function in a 5G phone. My phone isn't 5G - what do I do?

Brock by • Level 1: Joiner
  • 548 Views
  • 4 replies
  • 0 kudos

Resolved! Transfer data to new phone. Shop says no

Hi, my Motorola is acting up and I need to buy a new phone. I have decided on the Motorola Edge 30 Neo but O2 don't sell that model. As a long time O2 user, I asked one O2 shop if I bought a new phone would they transfer the contents of the old phone...

Tafia69 by • Level 1: Joiner
  • 2188 Views
  • 3 replies
  • 0 kudos

Resolved! New sim not working

My new sim isn’t working? My old phone got stolen and this should of been activated yesterday

Ethan2 by • Level 1: Joiner
  • 357 Views
  • 1 replies
  • 0 kudos

Resolved! New/existing number

I recently added a new sim card to my account for my daughter and she kept her existing number from three. All is well until she sends me a text message. The message works fine but it comes through from the number that was associated with the new sim...

Dazzerj by • Level 1: Joiner
  • 625 Views
  • 4 replies
  • 0 kudos
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