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Forum Posts

Resolved! Viewing previous bills

When looking at my previous bills it is headed up previous bill but on looking at the detail it is the same as the current bill. No one available to assist at 02.

BAM63 by Level 1: Joiner
  • 403 Views
  • 1 replies
  • 0 kudos

Can't receive phone calls and make phone calls from a 5 months

Good morning.From a few months I can't receive phone calls and I can't make phone calls.That's is so enjoying because I m with O2 18 years I have 3 contract with you and I pay for my SIM card monthly but can't do any call phone and no-one can't make ...

o2 text msg not sent, error 0

I have a Galaxy A14, very good except a number of NHS colleagues can text to me but randomly my replies sometimes fail. There seems no pattern to this. I have tried everthing. However if I put my SIM card in another phone then I can always reply. But...

stepro1 by Level 1: Joiner
  • 2096 Views
  • 6 replies
  • 0 kudos

Roaming Portugal

I was with Virgin before the change and although my phone says MEO with a reasonable signal I can't get any internet . Have tried NOS and Vodphone but says no signal. Any advice/

Split port

My number ported in from EE to o2 yesterday (23/05/23) All seems ok however the EE sim has not been disconnected. I can make and receive calls with my transferred number on the o2 sim but it seems that if I get a call/text from any one on the EE netw...

1DJC by Level 1: Joiner
  • 1323 Views
  • 7 replies
  • 0 kudos

how do i return headphones for repair?

had airpods max on pay monthly for about 2 years and just today they've randomly stopped working. i have fully charged them and the lights still turn on etc but they won't connect to anything or play anykind of audio. nothing works. but going to cont...

Nemona by Level 1: Joiner
  • 1141 Views
  • 4 replies
  • 0 kudos

O2 app

Hi, I cannot use O2 app

Patrycja2 by Level 1: Joiner
  • 447 Views
  • 2 replies
  • 0 kudos

Resolved! Throttling whilst abroad.

I've just visited Australia for 3 weeks catching up with my son. I checked my O2 tariff and superb I could use it in Australia. Once I arrived I put the phone into Roaming and was connected to Telstra and that was fine. That's were the good news fini...

JamesJ94 by Level 1: Joiner
  • 2072 Views
  • 6 replies
  • 0 kudos