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Forum Posts

Phone confusion

When some of my friends phone me I can hear them they can't hear me. If I then phone them back we can both hear each other. They are not blocked in my contacts .it's very confusing and frustrating ? Any help would be fantastic. Nina

SIM card not working

changed my sim over been more than 24hrs and SIM card still not working says I have no service

Nicole-1 by Level 1: Joiner
  • 348 Views
  • 1 replies
  • 0 kudos

LTE-M coverage

Hi, we are launching a product using LTE-M and we are finding a lot of areas where there is no coverage. Is there an accurate map that shows where LTE-M is actually available? If we know this at least we can plan for it. ThanksParj

Parj by Level 1: Joiner
  • 1269 Views
  • 5 replies
  • 0 kudos

Resolved! wifi calling

when i try to enable WIFI calling, it says to contact o2. i cannot see anywhere on the website where i can enable this

Resolved! Viewing my bill

I'm trying to view my latest bill please not sure how to access it

Lezzel by Level 1: Joiner
  • 503 Views
  • 2 replies
  • 0 kudos

No data

Helloim on monthly account and have just paid but data has not been credited to account ? Can you explain please ? thanks

Jmd by Level 1: Joiner
  • 306 Views
  • 1 replies
  • 0 kudos

Resolved! Poor Signal

Is anyone else experiencing issues with their signal in places that would normally be fine? I've been with O2 for a long time and previously always been impressed with the signal I get. It used to be the only network to get signal in tricky areas. Un...

Cath22 by Level 1: Joiner
  • 1476 Views
  • 8 replies
  • 0 kudos

Phone losing its colour

Hi my phone us losing its colour. It flicks to black and white too. It looks like the colour has faded. I've checked grey screen in settings and that's not on. So I think my phone is faulty. Can you please help

Hotruth by Level 1: Joiner
  • 694 Views
  • 3 replies
  • 0 kudos