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Error code 15 on Apple Watch please help

Hi , I keep getting an error code 15 when I am trying to add my data to my watch. I called yesterday and a nice man said it needed a reset from their end and it should resolve it but it hasn’t and I am still getting the error code!! Please help I fee...

Lucylu87 by • Level 1: Joiner
  • 1739 Views
  • 9 replies
  • 0 kudos

Wifi calling

I am trying to set up wifi calling and get through setting it up only to get a message saying to contact O2. Can’t find a page to enable it on My O2 so how do I do it?

sc9397 by • Level 1: Joiner
  • 622 Views
  • 3 replies
  • 0 kudos

Resolved! reference code 10 on Apple Watch

Hi. I’ve been trying to set up my new Apple Watch Ultra and like many people before I am getting the annoying:“Oops, something went wrong. Try again and if the problem continues call 202 for free from your O2 mobile, quoting reference code 10”I calle...

Can I gift data

Can I gift data to a family member 

Chez5 by • Level 1: Joiner
  • 2062 Views
  • 4 replies
  • 0 kudos

Transfer to esim

I am trying to convert from my old iPhone with a physical sim to a new iPhone with esim. I can’t find the QR code to do this and now have no network coverage on either phone. How can I get the transfer to work now?

Torie1 by • Level 1: Joiner
  • 752 Views
  • 1 replies
  • 0 kudos

Faulty sim no service

I have a faulty sim and no service and was trying to get an esim but I can’t receive texts to prove it’s my number? Please can anyone help

Tilly22 by • Level 1: Joiner
  • 407 Views
  • 1 replies
  • 0 kudos

Resolved! Network Connection

Sudden no mobile cellular network connection.Connection to Wifi working. Unable to send SMS.Able to make/receive calls. SOS top right corner coming and going. 2 week old iPhone 15 Pro Max

Call going blank then coming back

Hi swapped from Virgin to O2 and now every call I get or make has periods in all of them where I can't hear the person and they can't hear me for 5/10 seconds and then the call comes back I think I need a new SIM card most likely

Drew83 by • Level 1: Joiner
  • 584 Views
  • 3 replies
  • 0 kudos

"Access Denied" for pages on my own NAS when on O2 Mobile

After restarting my phone (which is necessary occasionally) I get blocked from my own html pages (hosted on my NAS) when using mobile data. It works fine over wi-fi. The "Access Denied" page I get instead states:This page has been blocked for either ...

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