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Forum Posts

Resolved! New samsung ear buds

Hi there, I have started my upgrade and was aware I get the new samsung ear buds how do I go about this.?

Andy42 by Level 1: Joiner
  • 1121 Views
  • 3 replies
  • 0 kudos

Resolved! O2 bill invoices

I need my monthly invoices in a pdf style format is there anywhere on the app or website I can find this? Cause I can’t thanks

No Signal

Hi,I have been struggling with signal for a while now, signal is so poor in the area that I am unable to send texts or call people easily. At best I get 1 bar but often none. This is happening in my village, the next one and even in the local town. O...

StannardR by Level 1: Joiner
  • 360 Views
  • 2 replies
  • 0 kudos

Sim pay monthly delivery

I ordered my pay monthly sim earlier this week, it was supposedly meant to be delivered next working day but it had just been processing instead. I filled out a pac form so I could keep my old number on the new sim (I was previously pay as you go) an...

Bubblegum by Level 1: Joiner
  • 730 Views
  • 6 replies
  • 0 kudos

Resolved! Abroad

I was switched from Virgin to O2 in the summer. I'm going to Italy end of next week. Am I automatically OK to use my phone abroad or is there anything I or you need to do please? Also, the signal at home is very slow, is there a problem in the part o...

Texts not sending error code 50

Hi, I am able to make and receive calls, but my texts are not sending. I get error code 50. I've tried Google and my phone help for solutions but not resolved. I did call O2 on Thursday to advise my monthly credit has been delayed and agreed with the...

Janiemc by Level 1: Joiner
  • 885 Views
  • 1 replies
  • 0 kudos

Resolved! puk code retrieval

I need the puk code to access my sim on the phone number.

seanwood by Level 1: Joiner
  • 307 Views
  • 1 replies
  • 0 kudos

Resolved! Voicemails gone

I have a Samsungs A13. The other day, I inadvertantly answered a call, which was identified as Potential Fraud, but it was blocked anyway. Could I have been hacked, because I answered the call? I'm just concerned, because I checked my voicemails, and...

Robm1955 by Level 1: Joiner
  • 935 Views
  • 5 replies
  • 0 kudos

Phone unlock

I need to unlock an o2 phone but only have the IMEI, no other info. Can you help?

Harryhawk by Level 1: Joiner
  • 629 Views
  • 5 replies
  • 0 kudos