Problem with SIM
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18-11-2023 12:05 - edited 18-11-2023 12:06
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18-11-2023 12:05 - edited 18-11-2023 12:06
Hi,
I currebtly have a balance is £17.00 with 102339.7MB of data laft but I am unable to browse the internet, send messages via WhatsApp, Signal, texts. I can only make phone calls. Also my phone is 5G and can not even get 3G/4G or 5G anymore.
Thanks
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on 18-11-2023 12:10
5g isn't available on PAYG.
This is a customer to customer community, not O2.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)
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on 18-11-2023 17:22

