I currebtly have a balance is £17.00 with 102339.7MB of data laft but I am unable to browse the internet, send messages via WhatsApp, Signal, texts. I can only make phone calls. Also my phone is 5G and can not even get 3G/4G or 5G anymore.
This is a customer to customer community, not O2. You need to contact O2. Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues. Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
