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Forum Posts

Resolved! Changing email address

HiI'm trying to change my username/email address online and it just keeps returning an error page. Can someone please advise before I get locked out? Helen

Aitch2803 by Level 1: Joiner
  • 420 Views
  • 1 replies
  • 0 kudos

Message on o2account

Why does it show this?what is an eSIM and why is this showing as an error annoying

StuartB by Level 1: Joiner
  • 407 Views
  • 3 replies
  • 0 kudos

PUK Code

Every time I try to get my PUK code, I get the error message: "We couldn't find you PUK code. Try again later." And i cannot find the "my device" section on my o2 anywhere.

xreuben by Level 1: Joiner
  • 630 Views
  • 2 replies
  • 0 kudos

O2 adding an extra error

I seem to have a problem in adding my extra "Disney +". I tried to add it but I don't seem to be able to "activate it". In my O2 account, it says "you must activate your extra before you can use it". Then when I try to click on "Activate this extra",...

Gerard2 by Level 1: Joiner
  • 1603 Views
  • 6 replies
  • 1 kudos

Porting problems - PLEASE HELP!!!

Hi, I'm having the same issue. My Vodafone SIM has stopped working but my number hasn't come across. Now people are unable to reach me. Can you help please.

Migration issues now can’t get PAC code

Hello I am an existing O2 customer and bought a new contract with O2 via a third party (significantly cheaper than upgrading). The result is that I have an old and new number. I want to keep my old number and was told this was possible and would be d...

Sarahp1 by Level 1: Joiner
  • 2103 Views
  • 13 replies
  • 0 kudos

Phone number sawp

This virtual assistant is annoying, i have just came to 02 if its not sorted today i am leaving

Danny73 by Level 1: Joiner
  • 680 Views
  • 4 replies
  • 0 kudos

Nokia G10 Factory Reset

Hi, please can somebody help? My Nokia G10 started behaving weirdly so I consider factory reset. Unfortunately, all options I'm aware of failed - tapping the 'settings' ... etc doesn't work, nothing at all happens if I tap on the 'reset options'. If ...

Mae1 by Level 1: Joiner
  • 2026 Views
  • 8 replies
  • 0 kudos