Get tech support for your O2 issues

Why does o2 make it so hard to contact a human?

I really would like to speak to somebody but you’ve made it impossible. All I want is a VAT breakdown on my bill

Resolved! How to contact Support?

Trying to contact Tech support through Virtual helper but that just opens Community.

Porting my number from EE to O2

It has been 4 days and they still haven’t been able to port my number. I have ordered two monthly sim from o2 for myself and my mum. First thing they lost both SIM cards in post and asked me to go nearest store for replacement. We went and got the tw...

Resolved! Increase ring time

My current ringtone is too short. Can this be increased please

Change the name of my bank account details

Hi, Id just like to change my payment details to my business account. How can I do this? I’ve been asked to contact 02 but this seems to be the only way….

I lost my number

Hi I don’t top up my number for wild and I lost my number how I can get it back and I can’t log on to my o2 app

apple watch cellular

hi i am considering getting an apple watch series 9 with gps and cell. does o2 support cell?

50 mms pics per month

My upgrade has deleted my 50 mmpics per month I've had this for years and it's gone now

Resolved! 5 days still no sim but my allowance countdown is now at 28 days

I ordered a sim on 3/12/23,still not arrived but somehow i have a bill date and my allowance is counting down

Network problems since being changed to O2 from virgin mobile

I was changed over to O2 uk in may 2023 I have a samsung A42 5G phone. Since the changeover my phone constantly drops the O2 uk network signal and says emergency calls only. If I restart the phone the signal comes back (sometimes) network coverage is...

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