Get tech support for your O2 issues

Resolved! Unknown/Private number for all incoming calls

Hi there,I rejoined O2 earlier this year and after a rather tedious process of having my number ported over (this failed several times and I was left without a working phone during a house move) I now have phone service. However, since the number por...

No network or very poor

Hi guys I have been experiencing little to no network coverage since the end of 2023. O2 keep saying no network issues but there obviously is as 3 others I work with are all on O2 and have the same issue. Anyone had similar and actually got O2 to do ...

Resolved! IMEI block

My iPhone lost service on Thursday morning and after many hours on phone to customer services, a trip to Apple Store and a whole morning at o2 store it turns out someone in insurance (I don’t even have o2 insurance) mistakenly applied an IMEI block t...

No signal even after getting new sim card

Only have one small signal bar even after changing sim card

Ex Virgin Media - I want to update my name on the account no option available :-(

I had a shared account on VM, as part of move to O2 we have ended up with the same name on both accounts. If I go to "Edit your personal details" there is a message that says: "If you need to change your name or date of birth, you’ll need to upload a...

Samsung s23 fe - Keeps disconnecting from wifi

So I got the Samsung s23 fe last week and I noticed the WiFi was being glitchy and figured it was issues sigh VM. No one else who has phoned with VM has this issue. Tried restarting the hub and my phone constantly keeps disconnecting and buffering, h...

Not getting or receiving some calls and texts

Hi I am struggling, I got a new phone it had an EE sim but we transferred it by PAC to my original number, some calls and texts and coming through and some are not, please help, I use this as a business phone d

i have £15 in my balance and would like to make it a £15 tariff

i have paid £15 in o2 thinking it would give me a £15 tariff but it hasnt and i would like to make it a tariff if its possible

Six and 1/2 hours on the phone

Hi AllHaving spent 6 1/2 hours on the phone to O2 pre Christmas my issue still isn’t sorted and I’ve received a Notoce of Disconnection. I’ve tried calling their Supprt Desk to spend 15 mins answering calls only to be put on hold , transferred and th...

Can’t see my bill

I’ve changed my password. I’m in my o2 with my name on it welcome Dougal. But still can’t see my bill? Why ?

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