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Data-only SIM

I’d like to add an additional Data-only SIM to my existing account but not sure how to.

TJW by • Level 1: Joiner
  • 1339 Views
  • 6 replies
  • 0 kudos

App will not open

App has stopped working it asks me to wait 48hrs when I log in 

Webb_1966 by • Level 1: Joiner
  • 307 Views
  • 1 replies
  • 0 kudos

Entirely reliant on O2 for internet (no broadband available)

Hi - I can’t seem to get hold anyone real. I have had very bad/zero coverage for a week or so. A problem is noted but no indication as to when/how it’ll be fixed. Don’t even know if it’s an o2 mast. We rely entirely on a 4G router as broadband has no...

No pay monthly contract info showing on o2 app

Hi all I recently bought a new phone with a new number and had my existing number transferred to the sim in the new phone. Now I don't have any information on the o2 app relating to my new contract? When I try to sign into the app it gives me the msg...

Resolved! VoLTE

My wife has a sim-free Sony Xperia 5IV with a Vodafone sim-card (bear with me). Vodafone are currently closing their 3G network & are saying that the phone isn't compatible with VoLTE. I have put my o2 sim-card in her phone & its works fine, VoLTE ap...

GazC72 by • Level 1: Joiner
  • 1315 Views
  • 3 replies
  • 0 kudos

Swapping a SIM card

I’m o2 business customer and I have massive issues with coverage at my home and place of work.Over years, I received 2 sim cards from o2, but I have never swapped them. Can a new sim help with the coverage issues? If I were to swap SIMs, what do I ne...

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