On Monday, I moved from Smarty to O2. The number seemed to have ported through fine today (Wednesday) but it’s left me with no 3G, no 4G or no internet. I have an iPhone, so the top left still had ‘O2-UK’ on it but now it has ‘no service’ but, I mana...
I had an iphone with an O2 contract. That contract has ended and I now have a new phone and contract with O2. How can I tell if my old phone is unblocked - I don't have another network's sim card
My phone doesn’t allow me to call 111. The problem started a few months ago. It was fine before. Now when I try to call it goes straight to “call ended”, doesn’t even ring. I have stage 4 cancer and often need to phone 111 and it’s worrying me that i...
how to get pac number without service from O2
Hi So my mom's Moto E20 is flashing red and just need advice on what it is and how to stop it. It started last night was the first time she spotted it and I thought maybe Los battery but she had over 50% left so don't think it's that. I took photos t...
Mobile data stopped a couple of weeks ago
Recently changed phones ( Android to Android- Samsung to Google) due to an upgrade. This app icon didn’t transfer over unfortunately so although I’m paying for the standard service I can’t see it to use it on my new phone. Do I still have to go to th...
Hello.I am writing because I stopped receiving text messages since 10/10/23. Since then many phone calls have been made, many hours on the phone. I was promised the investigation. I haven’t heard anything. This is extremely important for my banking a...
Hello I'd I cancel my audable extra will I loose any unspent credit
I signed up for the £10 rolling plan a few months ago. Suddenly today I have been charged for using data and when I checked the app it says I have no tariffs against my account even though the payment was taken a few days ago on the usual roll over d...
