Previous Data Usage is not updating. Currently it shows the six month
period as May 2023 to Oct 2023 with the average being for these six
months. The figures for the correct six month period should be Jul 2023
to Dec 2023. However, Nov 2023 and Dec 2...
I have not had access to my mobile data since 15/12/2023. This is urgent
as I need to have access tomy mobile data when I am at the hospital
tomorrow. The my02app does not have an option to report this fault.
Hi I have a pixel 8 pro and have been using it with my existing O2 SIM
for the past month. Yesterday out of the blue I lost my network
connection and a SIM 1 not allowed error came up.It doesn't appear that
my SIM is the issue as it worked fine in a ...
I have damage insurance coverage with my contract and have cracked the
back of my phone would like to know how I get in contact with a team to
have it fixed Thank you Owen
Hi all, I'm having an absolute nightmare with O2 when trying to move my
old number across to SMARTY. I've transferred this number many times
before and never had any issues. I have been trying since 01/11/2023 to
move my number across, the first PAC ...
Hello, I have made three requests for a mobile number transfer from an
old sim and O2 account to a new sim and O2 account, however this
transfer has still not occurred. Is there any chance you could help
please?
I have a new o2 contract and have been trying to transfer my old 02
number but it hasn’t worked and now both numbers have no service and I
can’t use my phone
until recently this feature worked with no problems, when I need to
authenticate a transaction for my banking, the bank calls and i need to
enter a PIN displayed on the screen. However the last couple of weeks,
the call never comes through then times...
Hello, I want to change my tariff to £15 rolling plan, using my balance,
however when I’m trying to change it takes me to a new payment page. Can
you help with that?
