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Connecting Apple Cellular Watch

I've spoken to O2 five times about this and been in to the store 3 times. Every time we get a different response and no one seems to know what the answer is. My husband and I recently purchased the iPhone 15 Pro and Apple 9 Watches. We both have O2 S...

CazzaK by • Level 1: Joiner
  • 526 Views
  • 1 replies
  • 0 kudos

Data won't work

I can't get data to work. I tried bolt ons is the past and could not connect so last month I switched to a monthly bill with data in the hope it would fix the issue but I still can't get a data connection. My phone is a Samsung s10+ I have had a few ...

Andy-CW by • Level 1: Joiner
  • 364 Views
  • 2 replies
  • 0 kudos

Resolved! URL being blocked - who do I contact to get it fixed?

When on the O2 network https://social.lol is being blocked. If I switch on a VPN it works, when I switch to WiFi it works. When in the mobile network it’s blocked. Can we get websites added to their whitelist? Anyone know who to contact?

Philstol by • Level 1: Joiner
  • 976 Views
  • 3 replies
  • 0 kudos

Like-new iPhone faulty

Hi, I have purchased an iPhone 14 pro -like new.I’ve not been able to receive any signal at all. I have changed my original sim to an eSIM which did not resolve the issue. I have been into my local store who also assisted and deactivated the eSIM and...

Laura2121 by • Level 1: Joiner
  • 426 Views
  • 2 replies
  • 0 kudos

O2 message

Hi,Everyday I receive the same massage from O2: Sorry, your number doesn't support Visual Voicemail, so we can't set it up yet. Please contact your service provider for help. I didn't request any set ups, it just start coming a few months ago. Can yo...

Mikhail by • Level 1: Joiner
  • 553 Views
  • 3 replies
  • 0 kudos

Can’t make any calls but can use data

Hi I am not able to make any calls I swapped my sim that works from my old sim because I didn’t need a new sim but I can’t even call but I can use data any help

Jamieph by • Level 1: Joiner
  • 314 Views
  • 1 replies
  • 0 kudos

Change my tariff

I need to change my tariff for a bigger data allowance. I have checked online, phoned O2, and visited my O2 store in person but no-one seems to be able to change my tariff. Help!

Ac4 by • Level 1: Joiner
  • 508 Views
  • 2 replies
  • 0 kudos

transfer from 12 to 14

my new iphone 14 pro has been saying trying to reconnect for 2 hours and the old iphone 12 is saying "waiting for software update. Is this right?

MikeJS by • Level 1: Joiner
  • 488 Views
  • 2 replies
  • 0 kudos
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