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Forum Posts

Phone confusion

When some of my friends phone me I can hear them they can't hear me. If I then phone them back we can both hear each other. They are not blocked in my contacts .it's very confusing and frustrating ? Any help would be fantastic. Nina

SIM card not working

changed my sim over been more than 24hrs and SIM card still not working says I have no service

Nicole-1 by Level 1: Joiner
  • 362 Views
  • 1 replies
  • 0 kudos

LTE-M coverage

Hi, we are launching a product using LTE-M and we are finding a lot of areas where there is no coverage. Is there an accurate map that shows where LTE-M is actually available? If we know this at least we can plan for it. ThanksParj

Parj by Level 1: Joiner
  • 1314 Views
  • 5 replies
  • 0 kudos

Resolved! wifi calling

when i try to enable WIFI calling, it says to contact o2. i cannot see anywhere on the website where i can enable this

Resolved! Viewing my bill

I'm trying to view my latest bill please not sure how to access it

Lezzel by Level 1: Joiner
  • 509 Views
  • 2 replies
  • 0 kudos

No data

Helloim on monthly account and have just paid but data has not been credited to account ? Can you explain please ? thanks

Jmd by Level 1: Joiner
  • 311 Views
  • 1 replies
  • 0 kudos

Resolved! Poor Signal

Is anyone else experiencing issues with their signal in places that would normally be fine? I've been with O2 for a long time and previously always been impressed with the signal I get. It used to be the only network to get signal in tricky areas. Un...

Cath22 by Level 1: Joiner
  • 1514 Views
  • 8 replies
  • 0 kudos

Phone losing its colour

Hi my phone us losing its colour. It flicks to black and white too. It looks like the colour has faded. I've checked grey screen in settings and that's not on. So I think my phone is faulty. Can you please help

Hotruth by Level 1: Joiner
  • 702 Views
  • 3 replies
  • 0 kudos

Resolved! Samsung Glaxy A7 ''phablet' phone& tablet

My new Samsung Phablet A7 is set up , Is there help out there in going through its functions and operations. ? I bought it via Currys maybe they have a service. My time is limited so doing it from home would be the easiest way.Sony was my previous ph...

Jenny105 by Level 15: Gaining a Reputation
  • 1313 Views
  • 2 replies
  • 0 kudos

I have no network connection

There has been no mobile coverage at my location (TQ12 5SD) for 2 weeks and the O2 page says there is a problem getting access to the mas and the next update will be the 10th of November.I called 202 and the service assistant took me through to the '...

VRM by Level 1: Joiner
  • 651 Views
  • 2 replies
  • 0 kudos