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Forum Posts

SIM stuck in old phone

Hello My SIM Card is stuck in my old phone. The piece of plastic that is used to extract it is broken.My first thought was to siwtch to eSIM, but in order to do that, you need the SIM number that is on the SIM, whihc is not accessible. What can I do?...

iPhone 14 pro max repair

I had revised a new iPhone threw o2 as my insurance was cancelled paid as tho I had insurance as one of the workers spoke to the manger I got a new iPhone 14 pro max smashed it once again after 4 days I sent it off to be repaired quoted me ?£700 sayi...

Resolved! How to unlock 5G for myself

Hi there. I just changed from android to iphone. My old android phone was not suitable for 5G network but at the moment I am using Iphone 13 Pro and I’m wondering how to unlock 5G network. I might need my Sim card changed or ? Please help

OblyVyoN by Level 1: Joiner
  • 1332 Views
  • 2 replies
  • 0 kudos

Resolved! How to combine two accounts

How to combine your two accounts one registered before that you are registered to me from virgin media

Anonymous by Not applicable
  • 370 Views
  • 1 replies
  • 0 kudos

Internet not working

Can someone explain what is going one with my internet????????? I have called O2 many times and make complaints about my internet. This is getting ridiculous now and I’m going to cancel my contract. I’ve got full signal and the internet still not wor...

Internet1 by Level 1: Joiner
  • 490 Views
  • 2 replies
  • 0 kudos

Husband and I are abroad and cannot phone each other

We are in Florida, can telephone home to family in the UK, but if we try and call each other out here, it either gives the engaged tone or says the call can’t be connected. We have not blocked each other by mistake and have reset our phones. Please h...

Fiona1313 by Level 1: Joiner
  • 802 Views
  • 4 replies
  • 0 kudos

Resolved! Voicemail and notifications

I have received voicemail without my phone showing any incoming calls, and if I am on a call, don't receive notification of another incoming call.

LiamCat24 by Level 1: Joiner
  • 603 Views
  • 1 replies
  • 0 kudos

Apple Watch Ultra - no data connection

Since transferring my O2 plan to a new Apple Watch Ultra (from an older watch), I've not had a data connection. On raising the problem, I was provided with a new eSim for my iPhone but that has not fixed the issue. Does anyone know what the fix is as...