Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
I live in Essex (RM12 area) and for the past few weeks I have had no internet or WIFI coverage in my local area (Romford and Hornchurch). I called O2 previously and was advised to do a network reset on my phone which did not solve the problem. I have...
Hi,My watch data plan isn’t working, I’ve been in the O2 store and tried Customer Services but no luck, just keep getting asked to call 202 and reference ‘code 14’. if anyone can help that would be much appreciated.
Hi I work away from home and want to unblock adult sites
Since moving from 3 mobile to O2 my wife is unable to call me from her 3 network. is their block and how can it be fixed please. thanks ian
Hi I currently have a mobile broadband contract with a tiny portable pocket internet box (Alcatel) my contract is due for upgrade and I was thinking of getting a tablet package but would I be able to use the tablet sim in the mobile internet box too?...
I have been home all day, just suddenly my signal has gone completely. I have already tried restarting my phone and that has not worked…. Am I the only one ? Please help!
For the last two weeks I have not been able to connect my phone to my home wi-fi or any other wi-fi network. Setting are all correct but when setting slider button to detect network nothing happens and goes back to grey. Please does anyone have any s...
Hi. I have an Apple Iphone 8 I was given that has no SIM and I dont have access to the account associated with it. How would I go about unlock the device? It is locked to O2 but I am on EE
I'm wondering if anyone can help.I'm trying to use WiFi in the Tube, but it won't connect. It used to work in the past (albeit using my old phone) and I've followed various O2 Technical and Forum advice to connect or reset my connection - including g...
I have ordered esim to swap my current physical one yesterday, now o2 network got disconnected, no voice, data oe text.i found few posts about this. What is the best way to bring the network back online?
