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Underground Wi-Fi extra never connects

I am finding the London Underground Wi-Fi never auto connects on my phone, and when I go into settings Wi-Fi extra asks for a username and password. Is this the same as for my O2 account? It doesn’t seem to work. Help much appreciated.

Resolved! Swapping number from o2 pay as you go to paymonthly

I need to swap my old phone number which I have with o2 pay as you go to my new phone which is o2 pay monthly

Buffering all the time

-51dBm slow speed constantly buffering or loss of connection unlimited mobile broadband sim WiFi from router good

Resolved! I am expecting a call from the USA on Saturday. Will I be charged to receive this on my mobile?

I am expecting a call from the USA on Saturday. Will I be charged to receive this on my mobile?

Connectivity overseas

Arrived in South Africa today and have no connectivity to any local network. On my 'Network and Internet' for Calls and SMS reads O2 (Temporarily unavailable) I arranged the travel bolt on before I started this trip... Help!

All calls unknown number

Hi Ive recently upgraded to a galazy s23 and did a sim swap, bow Most of my calls are coming in as unknown numbers. I've tried calling 202 and the lovely lady didn't know how to help me. Been to the 02 shop. 3 people didn't know what to do. Messaged ...

Hiding my caller ID

I have a Moto e13 with O2. I have already set the phone to "Number hidden in outgoing calls", yet my number is still being displayed to everyone I call - including companies & people that I have never contacted beforeCan anyone help me withhold my ca...

Resolved! Firewall / Filtering Configurations for WiFi Calling?

I am an IT Technician working for a school. The school doesn't have a mobile signal (from any network) and therefore staff use the Wi-Fi calling feature on their devices. However, after they switched internet provider it is being blocked by the firew...

How do I connect to O2 network if they have not provided a O2 SIM?

I migrated from BT to O2 but my mobile does not have network connection

Data bolt on

hi, my mobile data has not been working for over 12 hours. I added a bolt on 4mg to my account last week but this does not appear to have been added, how do I get this data?

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