This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Data

Sophalinamac
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎25-11-2023 19:38

on ‎25-11-2023 19:38

My data is disconnecting meaning I have to reset my phone multiple times a day!!! At the end of my tether as just keep getting fobbed off by O2 blaming a local mast but it happens when I travel all across the UK and we have 3 phones on this contract so I don't see why only 1 would be affected at the same address. I blamed my Pixel Pro 7 but having recently sent my phone off for repair it does the same thing in a Motorola handset. Sim has been replaced too??? Help I am spending all this money for a phone that doesn't work!!

Message 1 of 3
438 Views
0 Kudos
2 REPLIES 2

MI5
Level 94: Supreme
  • 151676 Posts
  • 649 Topics
  • 28840 Solutions
Registered:

on ‎25-11-2023 19:48

on ‎25-11-2023 19:48

@Sophalinamac 

Quite a few similar issues reported.

A recent thread here ESim Data Issue - O2 Community

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 3
431 Views
0 Kudos

Oxonian
Level 37: Blazing a Trail
  • 11103 Posts
  • 285 Topics
  • 33 Solutions
Registered:

on ‎25-11-2023 20:05

on ‎25-11-2023 20:05

@Sophalinamac 

 

Do these guides contain anything of use ? 

Guide: How can I sort out my network issues? 

Guide: Is the network down for me or everyone? 

Message 3 of 3
421 Views
0 Kudos
Top Kudoed Authors
View All
Top