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Forum Posts

Old number not transferring across

I've had this message We’re just confirming that we'll be porting your number on 25/11/2023. When this day comes, your number will be disconnected from your previous provider and connected to O2.But the old number still hasn't ported over, who do I n...

JaneG1 by Level 1: Joiner
  • 1019 Views
  • 2 replies
  • 0 kudos

Upgrade

Won’t allow me to check out on my order keeps sending code that have no we’re to input them

Black friday sim deal £8

Hello I am trying to obtain the O2 black friday deal of 40gb at £8 per month but it won't let me?

LGmble_9 by Level 1: Joiner
  • 842 Views
  • 3 replies
  • 0 kudos

Resolved! Unknown Calls

I have recently done a sim swap and now all my incoming calls on my new sim is coming in as unknown

AK73 by Level 1: Joiner
  • 456 Views
  • 1 replies
  • 0 kudos

No network coverage

I upgraded today, transferred everything over but I have no 5G signal, nothing at all.

Eve_5 by Level 1: Joiner
  • 526 Views
  • 2 replies
  • 0 kudos

Resolved! E sim

hi guys im currently in morocco and have lost my sim card. I need an e sim could you possibly get a code sent to my email please

Help95 by Level 1: Joiner
  • 404 Views
  • 1 replies
  • 0 kudos

Log in details

Hi I’m trying to log into my o2 account but it’s saying it’s not available to me yet. I’ve had this contract for almost a month and it’s been nothing but hassle. Can you please explain why I’m unable to log in. Thanks

Emma931 by Level 1: Joiner
  • 562 Views
  • 3 replies
  • 0 kudos

install esim

I've recently upgraded my handset but haven't been able to activate mobile service. I called earlier and spoke to tech support. He said he would order me an esim and that I would be able to activate it on MyO2 within a couple of minutes. My line then...

SR5 by Level 1: Joiner
  • 1191 Views
  • 3 replies
  • 0 kudos

Lost sim abroad

Hi, I have live my SIM card whilst putting a local sim in temporarily. I am in Colombia in South America and will be continuing to travel for another year. I would like to keep my o2 number and sim. Is it possible for you to send me an esim? Thanks

SMB1996 by Level 1: Joiner
  • 1433 Views
  • 2 replies
  • 0 kudos