Get tech support for your O2 issues

My phone won’t allow connection to NHS 111? Has anyone else experienced this and did you fix it?

I tried to get through to the NHS number 111 but my phone just cuts it off, three bleeps and then nothing. I can dial other short numbers just not 111? it’s a national free number in the UK for medical emergencies or advice. It’s not a premium number...

Can’t activate iMessage or FaceTime

Hi, been going round in circles with customer support. My iPhone stopped working suddenly last month. I got a replacement sim card and seemed to be ok but I can’t send text messages and my iMessages are being sent from my email address. I can’t activ...

Calling 111 in UK

I’m having trouble calling NHS111. In the past I have made calls to them with no problem. But today I type the number and press the call button and it looks like it’s doing what it should and then the call ends without even ringing or connecting to a...

Migrating from Monthly payment to Pay as you go

Very frustrated. People working in Customer service are helpless. I have spend few hours on the phone, trying to terminate my contract and move to pay as you go and still not happening. Yesterday morning was for an hour and the guy confirmed that in ...

Esim

Hello i dont have my physical sim and i am not able to request a new Esim can you request a new Esim for me

Resolved! Move from pay monthly to payg

hi there Looking for some help as the o2 service line were not hugely helpful on first calling and having issues getting an answer. I am looking to move my pay monthly(o2) to a pay as you go (02). I'm out of contract- I've been with o2 for many years...

iMessage and FaceTime not activating after number port

I’m having the same issue since moving from EE. Can anyone share how they resolved?

New account

Have just signed up for virgin TV and have received a new sim card.Already an 02 customer,so now have 2 accounts. Need some help with this as I don't need 2 accounts

swapping pay monthly to pay as you go problems

Been trying to get pay monthly number onto pay as you go its takes 2 sims being sent one was wrong and about 12 calls and still getting nowhere Apparently its swapped over and working , even though numbers vanished from my 02 account - new 02 sim has...

Can’t access my o2

I can’t access my o2

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