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Wifi call connection not working

I have problems with receiving and making calls from home, which I have already reported to you. G4 is switched on according to you, but are not working at home. Also my phone tells me to go on your website in order to connect to Wifi calling. We fol...

Ursula by • Level 1: Joiner
  • 487 Views
  • 1 replies
  • 0 kudos

Can’t login to my o2

I have just left Virgin Media and now MyO2 will not let me login

RosieH by • Level 1: Joiner
  • 445 Views
  • 1 replies
  • 0 kudos

my o2

Can’t access MyO2. States there is a problem. Have transferred to O2 from Virgin months ago

Eddie777 by • Level 1: Joiner
  • 468 Views
  • 2 replies
  • 0 kudos

VAS

I had a text saying my order is complete. I haven’t ordered anything. When looking at My 02 it says VAS and todays date. what does this mean?

Lisa-P by • Level 1: Joiner
  • 486 Views
  • 2 replies
  • 0 kudos

IP Address blacklisted

I've only had my new phone and SIM for a few months but have noticed that there are certain websites (eg british airways) where I've now been told because my IP address has been blacklisted is the reason why I'm not able to access this. I have NO ide...

Jstoker22 by • Level 1: Joiner
  • 581 Views
  • 2 replies
  • 0 kudos

Resolved! Unlock my phone

I need an unlock code for my phone 

Needy by • Level 1: Joiner
  • 605 Views
  • 2 replies
  • 0 kudos

Ripping me off

My bill came early instead of the 20th I was charged from the 15th so I got a late fee. I changed the date to the 20th now I have paid the bill My tariffs hasn't started I've been told it will start on the 15th yet again. That means I'll receive anot...

Xxxx by • Level 1: Joiner
  • 1277 Views
  • 6 replies
  • 1 kudos

O2 Business Account Tied To Consumer Account?

Not sure of the correct place for this to be posted, so I'll try Tech Support and hopefully it can be moved if it isn't correct. When I sign in to My O2, under "my O2 products and services" there is my mobile account and a BT Business account. I don'...

Anonymous by • Not applicable
  • 637 Views
  • 1 replies
  • 0 kudos

Resolved! Primary sim 1 & 2

It says I have a primary sim 1 and primary sim 2. I don’t understand why this is, primary 1 constantly has no service and primary 2 works for calls and iMessage but not normal text messages.

Aw7 by • Level 1: Joiner
  • 2387 Views
  • 1 replies
  • 0 kudos
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