Tech Support
Do you have a technical issue? Ask our community members for help and support.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Resolved! Network

My network shows as O2 54.0 Can you explain this to me please? Many thanks

Dors by Level 1: Joiner
  • 621 Views
  • 1 replies
  • 0 kudos

Signal

Hi, I am having signal issues with my number: , I am only getting Emergency Signal, even in areas where I know there is signal, please can you assist with this? Thanks, Rob [Mod edit: Please do not share personal details as your posts are visible to ...

Port transfer

Hi,I’ve recently transferred my number from Sky Mobile to o2, I provide my PAC code on 31st August, was told it had completed 1st Sept, for the first few days I could not receive texts or calls from anyone but could make calls and text, now I can rec...

Megc80 by Level 1: Joiner
  • 527 Views
  • 5 replies
  • 0 kudos

Resolved! Old Bills

Hellohow do I access old bills - i need to go back to mar 2021. Thanks Tom

TC12345 by Level 1: Joiner
  • 246 Views
  • 1 replies
  • 0 kudos

Don't know what's going on

What is a board?Described my difficulties on the previous page but they seem to have disappeared. Have been with O2 for ages. Recently bought a new phone which insisted I change my password. I did, but can't remember what the new password is. Does it...

sjgsu by Level 1: Joiner
  • 347 Views
  • 2 replies
  • 0 kudos

WiFi calling intermittent

Wifi calling only works intermittently, sometimes for days then the facility returns for a short period.My phone is a Samsung S23 Ultra, the software is up to date and the network preferred setting is enabled. I have reset the network settings.I have...

Overner by Level 1: Joiner
  • 477 Views
  • 1 replies
  • 0 kudos

Weird WiFi issues on Samsung S22

For the past month or so I have had various issues when connected to my WiFi at home. No other devices have experienced the same or similar issues, and there is seemingly no problem with my router which has been reset many times. Some apps will not c...

Strowz by Level 1: Joiner
  • 1018 Views
  • 1 replies
  • 0 kudos

Incoming caller id not shown , only private number or unknown

I've been moved from Virgin to O2 for about 2 monrhs ago and I get "Unknown" or "private number" as my caller Id on incoming. Its not my phone as an 02 shop have tried SIM in another phone . I have had a new SIM but still have the issue. Shop suggest...

Stoney15 by Level 1: Joiner
  • 750 Views
  • 1 replies
  • 0 kudos

Resolved! Can't use it

I bought sim card and top-up £10. But I can't send text. But when I check my balance, they said I have unlimited text. I can't approach My O2 too. pls let me know the pronlems.

Cherry0 by Level 1: Joiner
  • 812 Views
  • 7 replies
  • 0 kudos

iPhone just died

My iPhone just died. It won’t charge, re-boot or anything that is suggested. It’s only just 12 months old. I’m abroad on holiday so how do I get O2 to help me?

Kila by Level 1: Joiner
  • 400 Views
  • 2 replies
  • 0 kudos