Get tech support for your O2 issues

Resolved! No code sent for £1 galaxy buds 2 pro

It's been 6 weeks now and I still haven't recieved my code to claim my buds 2 pro after upgrading to Samsung galaxy s23. I have contacted o2 customer service an online chat and was promised both times I would receive my code I 48hrs which I haven't. ...

Resolved! Top-up from the app just hangs

Topping up from the app just hangs, displaying 'back to top'

Transferring an eSIM to a new iPhone

I just got a new iphone, and i realised theres a transfer esim feature on the iphone, is it possible to affect the transfer without requesting a new esim from O2 and waiting a week for it to arrive? Or does O2 not support this?

Mobile data

Why hasn't my mobile data worked for the last 2 weeks

Why won’t it let me start a rolling plan

???

Ported to o2 two weeks ago, haven't been able to receive calls or texts - PLEASE HELP

Hi everyone, I really really need someone to help me. Since porting over to o2, I've had such a terrible experience I wish I never left Vodafone. I am using an iphone 6S. I ported over on the 17/10, and since then I haven't been able to receive any c...

Wrong phone number on account

I cannot receive or make calls since ‘upgrading’, my account shows my old number for Wi-Fi and my new number for mobile data. Im unable to change it myself and the virtual assistant couldn’t understand my query!! Help!

CAN NOT SEND MESSAGE AND GIVE A CALL

After switch to O2, My phone lost its basic function.CAN NOT SEND MESSAGE AND GIVE A CALL

Signal

For the last 24hrs I have had no signal and I am unable to send or receive text messages or any calls and I can’t swap to WiFi calling as I need signal to receive the message to allow it to happen

Help - Constant network issues

Hi, I have recently joined o2 and have the below issues: - No data in my areaConnect to 4g, but speed tests at 0.2mbps and nothing loads. - iMessagesSuddenly stopped working since joined o2. - Text messagesCan't even send a text message, they continu...

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