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Forum Posts

Cant activate my sim

Recently got sent new sim and no luck in activating it

Daira by Level 1: Joiner
  • 350 Views
  • 1 replies
  • 0 kudos

Router settings

Hi, I have a SIM card router with O2 SIM card and I can connect to the router but not to the internet? Been through Tether set up but still struggling. Can you advise please.

Tucks by Level 1: Joiner
  • 1223 Views
  • 4 replies
  • 0 kudos

Bill

Hi,I recently changed my address on the account and when going to download my most recent bill it still had my previous address on there. I need to give proof of address for work so is it possible to email me my most recent bill with my new address p...

TA7 by Level 1: Joiner
  • 320 Views
  • 1 replies
  • 0 kudos

Waiting since sunday last week for number change

5 times i have sat waiting too get my phone number changed over from 3 to 02 ..5 times they promised it will happen within 24hrs. Its still not happening todsy i call and they tell me you have to call back where too busy ..wtf .. what king of tech su...

Pms1456 by Level 1: Joiner
  • 370 Views
  • 1 replies
  • 0 kudos

Wrong email address

When I was talking to an O2 assistant to set up my new tariff, she made an error with my email address. correct email address: [edited] incorrect email address: [edited] can you please erase the second, wrong email address, please. It means I never r...

Service

any time I'm out do the house away from my home WiFi my phone never works like txt or calls or data. It had nearly a week no like this and is doing my head in

SIM stuck in old phone

Hello My SIM Card is stuck in my old phone. The piece of plastic that is used to extract it is broken.My first thought was to siwtch to eSIM, but in order to do that, you need the SIM number that is on the SIM, whihc is not accessible. What can I do?...

iPhone 14 pro max repair

I had revised a new iPhone threw o2 as my insurance was cancelled paid as tho I had insurance as one of the workers spoke to the manger I got a new iPhone 14 pro max smashed it once again after 4 days I sent it off to be repaired quoted me ?£700 sayi...

Resolved! How to unlock 5G for myself

Hi there. I just changed from android to iphone. My old android phone was not suitable for 5G network but at the moment I am using Iphone 13 Pro and I’m wondering how to unlock 5G network. I might need my Sim card changed or ? Please help

OblyVyoN by Level 1: Joiner
  • 1248 Views
  • 2 replies
  • 0 kudos