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Forum Posts

Mobile data not reconnecting unless forced

Hi All, I'm really hoping someone can help me. Three weeks ago I upgraded to an iphone 13, and I've noticed that when the mobile data looses signal it doesn't always automatically reconnect, although I can force it to reconnect by turning on and off ...

mtbandrews by Level 1: Joiner
  • 4876 Views
  • 22 replies
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4g constantly going down to H+ and less.

My 4g has recently started dropping to H+ and then completely.The same with my phone signal. It was 3+ for weeks, and now it's 1 bar, to dropping off completely aswell.

Trying to purchase Apple Watch 9 data plan

I’m hoping someone can help me as o2 technical have been more than useless. I bought a watch from apple, i go into the Apple Watch app to mobile services and then onto set up mobile service then set up mobile service. I get the error message: oops so...

Bigdadder by Level 1: Joiner
  • 483 Views
  • 1 replies
  • 0 kudos

Resolved! Cannot receive calls but can make them

My wife and I have identical phones (Samsung Galaxy J5 (2017)) and are both on O2 Classic PAYG.Yesterday she was getting calls on her mobile from friends saying that they were unable to call my mobile.We were sat together on the sofa. She tried phoni...

I can not log into my o2 app

Keeps saying I can't log into my o2 app it should take 48 hours. It been over a week now. Please help

Mon2 by Level 1: Joiner
  • 623 Views
  • 1 replies
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Receiving premium text alerts

I am receiving some sort of premium message alerts that are costing me £1.25 per message and there are multiple messages per month. I have tried messaging stop to the number I have spoken to someone regarding this from O2 however they were extremely ...

Eugene53 by Level 1: Joiner
  • 494 Views
  • 3 replies
  • 0 kudos

Signal rubbish mast down

The signal in broadheath for over a week is intermittent due to a mobile mast not connected in dunham Massey near my house Iv had selective signal & not been able to get hold of people I’m on hardly any 4g it’s very bad Iv paid my bill and had hardly...

Been given a wrong tracking id

My parcel got dispatched on Thursday 12th October with next day delivery through DPD and I haven't received it yet, but DPD can't help as O2 have given me an incorrect tracking number, any help would be appreciated