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Forum Posts

O2 Business Account Tied To Consumer Account?

Not sure of the correct place for this to be posted, so I'll try Tech Support and hopefully it can be moved if it isn't correct. When I sign in to My O2, under "my O2 products and services" there is my mobile account and a BT Business account. I don'...

Anonymous by Not applicable
  • 642 Views
  • 1 replies
  • 0 kudos

Resolved! Primary sim 1 & 2

It says I have a primary sim 1 and primary sim 2. I don’t understand why this is, primary 1 constantly has no service and primary 2 works for calls and iMessage but not normal text messages.

Aw7 by Level 1: Joiner
  • 2478 Views
  • 1 replies
  • 0 kudos

esim replacing old sim in new iPhone

I have an old iPhone 8 with a physical sim and have replaced it with new iPhone 15 pro max. This needs an esim to replace. How do I do this

Mike_C by Level 1: Joiner
  • 936 Views
  • 2 replies
  • 0 kudos

No service

No service for 48 hours, can’t ring out or accept calls, tried chat service but did not help

Cyn by Level 1: Joiner
  • 352 Views
  • 1 replies
  • 0 kudos

WiFi calling

Despite previous call to O2 support and being told WiFi calling would be enabled, I still get a pop-up telling me to go to O2 website. I can’t find answer there. Is there a solution?Appreciate this is a community rather than O2 support but website pu...

Mark_2023 by Level 1: Joiner
  • 723 Views
  • 3 replies
  • 0 kudos

WiFi calling on Pixel Fold/business contract

Having an extremely frustrating experience after moving our phones from an O2 person to O2 business account with WiFi calling . We live in a bad signal area and completely rely on WiFi calling for personal and business calls and messages - which work...

FCorps by Level 1: Joiner
  • 1081 Views
  • 4 replies
  • 0 kudos