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Forum Posts

Swapped Sim

Changed from EE to O2, spoke to O2 representative he told me to change the sim then go to settings, Phone and change my number however it’s still showing the temporary number and it’s saying my old number is going to expire in 26 days?

Pierce1 by Level 1: Joiner
  • 337 Views
  • 1 replies
  • 0 kudos

Resolved! Samsung Galaxy buds

I need a new promo code for the Samsung galaxy buds2 pro. I have rang o2 4 times about this. the first code i got after 30 days is coming up as invalid. so i rang o2 was told to wait 48 hours. after 48 hours the problem remains. rang o2 was told i wo...

ohare1995 by Level 1: Joiner
  • 882 Views
  • 4 replies
  • 0 kudos

enhanced connectivity

I have connectivity issues where I live. The signal is very poor and intermittent. I have problems receiving One Time Codes in time so online banking is becoming very very difficult. Can 02 provide some sort of enhanced connectivity?

Alan13131 by Level 1: Joiner
  • 627 Views
  • 3 replies
  • 0 kudos

Resolved! New phone, new sim?

I received my new iphone 15 pro max, but I didn't receive a new sim. I've set the phone up transferring all my data from my old iphone, but I need to activate to the o2 network so I can use the phone. Do I need a new sim, or what do I do to get it ac...

Kinga72 by Level 1: Joiner
  • 464 Views
  • 1 replies
  • 0 kudos

Resolved! Sim not working

Hi.Just received new sim card as old one was stolen with my phone,and it doesnt work .Im trying to activate ot using serial number but it wont let me as asking to contact O2

Resolved! Device

Is my phone insured

Caitlin28 by Level 1: Joiner
  • 301 Views
  • 1 replies
  • 0 kudos

Resolved! PAC code needed as device broken

I am account holder and one of the phones on my account is broken. My son uses it and he wants to get a new phone now in his name but wants to keep number. He can’t get pac code as his device is broken. Help please

Lot by Level 1: Joiner
  • 450 Views
  • 1 replies
  • 0 kudos