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IMessage And Text Message after Number Port

Number was ported over this morning. After resetting network settings etc I have managed to get the phone recognising the number ported but it is failing to activate Imessage. Can not send Imessage or SMS which is critical at the moment as I support ...

Resolved! GSM Autodiallers

I am installing an GSM autodialler and want to add the telephone number to a O2 account, the procedure requires that the pin code sent to the auto dialler number is acknowledged. This code cant be seen as there's no display, its not a phone. Can the ...

Poor signal

I live in London and O2 signal is shocking, hardly ever any 5g, not always full 4g and 3G full signal seems to be the most common but can’t use anything with that. Does anyone else have this isssue?

Next to or no signal

Tried all the things 02 suggest several times and been the 02 shop for sim swop. Still the same. So inconvenient, calls cut out, I can’t hear and they can’t hear me, just no signal or occasionally first tiny bar flashes on and off

My number hasn’t transferred

When I ordered my new phone I put in my PAC code but it hadntbtransferred

Resolved! Audible extra. Unable to activate

Having chosen audible as my “extra” I tried to activate it only to get an error 404 code page saying the page I’m after can’t be found !What is going on?

Expired phone contract

Can I buy another month contract please and continue on using the same telephone number?

Mobile internet?

So just moved into a new apartment. Finally got broadband / wifi setup with another company last week but this morning it went down. The o2 coverage of 5g in my area is really poor due to living in a busy city centre area. Won’t be able to get broadb...

Top up used

Hii just topped up my phone £15 and £12 has been used for the ultimate bundle, which I didn’t want because I’m already within my monthly subscription which I paid about a week ago, please could you refund back to my account

Accessory Discount Code not received after 30 days

I have called O2 phone support 3 times about this to no avail.I upgraded my iPhone 12 to a Samsung Galaxy S23 on the 15th of September and waited the 30 days for my discount code for the Samsung Galaxy Buds Pro 2 to come in so I could buy them for £1...

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