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Porting my number from EE to O2

It has been 4 days and they still haven’t been able to port my number. I have ordered two monthly sim from o2 for myself and my mum. First thing they lost both SIM cards in post and asked me to go nearest store for replacement. We went and got the tw...

Resolved! Increase ring time

My current ringtone is too short. Can this be increased please

Change the name of my bank account details

Hi, Id just like to change my payment details to my business account. How can I do this? I’ve been asked to contact 02 but this seems to be the only way….

I lost my number

Hi I don’t top up my number for wild and I lost my number how I can get it back and I can’t log on to my o2 app

apple watch cellular

hi i am considering getting an apple watch series 9 with gps and cell. does o2 support cell?

50 mms pics per month

My upgrade has deleted my 50 mmpics per month I've had this for years and it's gone now

Resolved! 5 days still no sim but my allowance countdown is now at 28 days

I ordered a sim on 3/12/23,still not arrived but somehow i have a bill date and my allowance is counting down

Network problems since being changed to O2 from virgin mobile

I was changed over to O2 uk in may 2023 I have a samsung A42 5G phone. Since the changeover my phone constantly drops the O2 uk network signal and says emergency calls only. If I restart the phone the signal comes back (sometimes) network coverage is...

Unable to receive OTP’s

I’ve been having a nightmare really. Tried calling O2 about this and got nowhere. I’m having an issue with my service where I can receive all other text messages fine but not any OTP’s and SMS where it shows a name instead of a number (I.e LLOYDSBANK...

SIM card not working

My SIM card is not working, I have tried taking out and restarting phone. I have no service etc.

O2

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