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3G Issues

Hi So I have moved my whole family over to O2 from Vodafone but I find when the phone is in 3G mode its unable to access date just make phone calls its extremely weird It happens with all 3 family phones, an Iphone 14 and Iphone 13 and an Iphone 12 A...

Benarbia by • Level 1: Joiner
  • 263 Views
  • 1 replies
  • 0 kudos

Resolved! Cancel disney

Hi I have disney through my o2 account. How do I cancel disney?

SophiaR by • Level 1: Joiner
  • 633 Views
  • 4 replies
  • 0 kudos

Signal outage query

How do I get a history of the signal outages in my area thanks

TrishK by • Level 1: Joiner
  • 620 Views
  • 3 replies
  • 0 kudos

Resolved! I can’t access my Disney+ extra

I changed my tariff yesterday and chose 6 months Disney+ for free as an extra. Everything was confirmed and I received an text asking me to active my extra. But when I click on it and log into Disney+, it says my subscription has ended, and prompts m...

Llaram by • Level 1: Joiner
  • 551 Views
  • 1 replies
  • 0 kudos

No signal

I have not had a signal for over a week, I can connect to Wi-Fi and signal in area is fine and I’ve changed my sim but still can’t connect to 4G

Matt_H by • Level 1: Joiner
  • 392 Views
  • 3 replies
  • 0 kudos

No Service After Number Transfer from Previous O2 Sim

Hello,I previously had an o2 sim only contract. On Friday 22nd September I got a new O2 pay monthly contract (new phone and tariff). I requested to keep my old number and was advised that the change would take place on Monday 25th. Since then I have ...

IA1 by • Level 1: Joiner
  • 323 Views
  • 1 replies
  • 0 kudos

Poor/no signal

Hi, after unexpectedly losing my dad I will be spending some time at his house sorting out his estate. The mobile signal there has always been more or less non existent despite area checker saying no problems. I have tried going upstairs, going outsi...

Clear chat history in my o2 app

Hi I’m new to o2 and had caused to use the chat/message function within the iOS app. having resolved the conversation I can’t seem to clear the history/chat. is this possible?

Kielty23 by • Level 1: Joiner
  • 554 Views
  • 2 replies
  • 0 kudos

Resolved! Problem activating Disney plus extra

I am trying to activate an extra for Disney plus subscription. I have tried multiple times and keep getting the same error message when I click through to activate via the Disney website: "There was a problem activating your subscription. If the prob...

Kiwitini by • Level 1: Joiner
  • 674 Views
  • 1 replies
  • 0 kudos
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