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Forum Posts

VAS

I had a text saying my order is complete. I haven’t ordered anything. When looking at My 02 it says VAS and todays date. what does this mean?

Lisa-P by Level 1: Joiner
  • 502 Views
  • 2 replies
  • 0 kudos

IP Address blacklisted

I've only had my new phone and SIM for a few months but have noticed that there are certain websites (eg british airways) where I've now been told because my IP address has been blacklisted is the reason why I'm not able to access this. I have NO ide...

Jstoker22 by Level 1: Joiner
  • 599 Views
  • 2 replies
  • 0 kudos

Resolved! Unlock my phone

I need an unlock code for my phone 

Needy by Level 1: Joiner
  • 623 Views
  • 2 replies
  • 0 kudos

Ripping me off

My bill came early instead of the 20th I was charged from the 15th so I got a late fee. I changed the date to the 20th now I have paid the bill My tariffs hasn't started I've been told it will start on the 15th yet again. That means I'll receive anot...

Xxxx by Level 1: Joiner
  • 1305 Views
  • 6 replies
  • 1 kudos

O2 Business Account Tied To Consumer Account?

Not sure of the correct place for this to be posted, so I'll try Tech Support and hopefully it can be moved if it isn't correct. When I sign in to My O2, under "my O2 products and services" there is my mobile account and a BT Business account. I don'...

Anonymous by Not applicable
  • 647 Views
  • 1 replies
  • 0 kudos

Resolved! Primary sim 1 & 2

It says I have a primary sim 1 and primary sim 2. I don’t understand why this is, primary 1 constantly has no service and primary 2 works for calls and iMessage but not normal text messages.

Aw7 by Level 1: Joiner
  • 2518 Views
  • 1 replies
  • 0 kudos

esim replacing old sim in new iPhone

I have an old iPhone 8 with a physical sim and have replaced it with new iPhone 15 pro max. This needs an esim to replace. How do I do this

Mike_C by Level 1: Joiner
  • 943 Views
  • 2 replies
  • 0 kudos

No service

No service for 48 hours, can’t ring out or accept calls, tried chat service but did not help

Cyn by Level 1: Joiner
  • 357 Views
  • 1 replies
  • 0 kudos