Hey folks. Been having a shocking customer service experience for the last couple months so trying help here. I’ve got a pay monthly rolling contract sim which works fine for the first 10 or so minutes and after this the data simply turns off. Still ...
My area is completely fine for signal but unfortunately I am having signal issues. I have tried resetting the phone and network as suggested by 02.
Morning All, I don't know about anyone else, but I raised a complaint about network coverage in the Putney hill area well over a year ago, and was fobbed off that there were no issues. I know the process O2 go through having worked in this field befo...
My phone signal keeps going from 4G to H+ almost every minute.. I've changed my sim 4 times and my phone 3 times so it must be you. I changed my settings 6 times and factory reset my current phone. I haven't paid my bill because you refuse to correct...
Hi there. I'm about to pull my remaining hair out with O2. I replaced my SIM with an esim to use the dual SIM on my phone. That was almost 3 weeks ago. Since then I've been unable to connect to 4G. I've seen others with the same problem here and the ...
Hi, I have a smart watch and on my previous contract I paid £3 a month for cellular, allowing me to use the watch as my phone without being in rang of my phone. I lost this when i moved over to o2 but was wondering if i coukd get an add on for it? I ...
My data is disconnecting meaning I have to reset my phone multiple times a day!!! At the end of my tether as just keep getting fobbed off by O2 blaming a local mast but it happens when I travel all across the UK and we have 3 phones on this contract ...
I bought a new Apple iPhone 14 Pro Max (replacing my iPhone 13 Pro), but now the SIM is not working. I've followed various troubleshooting tips, but nothing is working. I can see my recent calls, and numbers from voicemails left; although visual is c...
hi - I need to unlock my iPhone 6 so my daughter can use it... its locked to O2.Can you help?
I was migrated over to o2 from virgin mobile in may 2023.ever since then I keep loosing contact with the o2 network. The screen says emergency calls only. If I restart the Samsung a42 phone it connects to o2 for a while before dropping out again. I h...
