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Forum Posts

Voicemail

I keep getting a message every day to say I have new voicemail but I ring up and there is no voicemail. Why?

Brenda18 by Level 1: Joiner
  • 398 Views
  • 3 replies
  • 0 kudos

Esip

How do I install my esim

Kevin2023 by Level 1: Joiner
  • 368 Views
  • 2 replies
  • 0 kudos

My o2 error and direct debit overcharge

My o2 now opens to Elizabeth Noonan instead of Eric Noonan Elizabeth is my wife she has her own My o2 account both accounts display the same information about her phone. Also my bank statement indicates that I have been charged £25. OO not the usual ...

Text messages

Texts not working. Can’t send a message to anyone, tried sim in different phone and tried messaging other numbers. Just comes back not delivered on both iPhone and Samsung.

Telsingh by Level 1: Joiner
  • 371 Views
  • 1 replies
  • 0 kudos

Problem with transfer from virgin

I have been transferred from virgin. However, my data allowance is not correct. I upgraded with virgin in June. O 02 app it doesn't even show my number, I have a contract for my granddaughter and it only shows this one. Tried virgin but told I'm no l...

Marg62 by Level 1: Joiner
  • 405 Views
  • 1 replies
  • 0 kudos

Resolved! Porting Old Number to O2 Sim

I've just left EE and taken out a pay monthly contract with O2 and just wanted to double check something before I do it. I supplied my EE phone number and PAC during the signing up process. I know when the sim card arrives I just pop it in and it act...

Khaos by Level 1: Joiner
  • 6379 Views
  • 17 replies
  • 0 kudos

O2 changed my number

I switched to o2 last month from 3. PAC was successful and my keep number transferred the following day. Last Thursday I got a text saying number had been transferred!!! Hadn’t requested this and now fighting to get my keep number back. Fobbed off fo...

kp9 by Level 1: Joiner
  • 565 Views
  • 2 replies
  • 0 kudos