Apple Watch Code 106

[Robins]

Hi,

Trying to add mobile data to my Apple watch from the iphone watch app and I get the error below - code 106.

Sales have a set up SIM on my account but I can’t link it to my watch. I see others have had this issue. Is there a known fix?

“Oops, something went wrong. Try again and if the problem continues call 202 for free from your O2 mobile, quoting reference code 106”

Already has taken 3 hours on the phone to O2 to get to this stage, at one point I was passed on to Apple! Seems a hard process so hope it is worth it. 

Thanks

[Robins]

Hi all, I have now been able to add Apple Watch Airtime to my account. I haven’t heard from O2 tech support yet but am assuming they’ve done something to fix the issue. Hope you all get it resolved soon as well. 

[pgn]

Great news, @Robins 👍

[Robins]

Just to add, big thanks to the O2 specialists and community guru’s that helped with this issue. It is very much appreciated. 

[CTheFish]

Hello all, I have managed to add apple watch to my account at last. There is no error code 106 anymore, I tried it again after a recent apple watch update and it worked.

Just a note to say I am still receiving messages from tech support saying they are still looking into the problem, so maybe they are unaware of fix?

[pgn]

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@CTheFish wrote:

Hello all, I have managed to add apple watch to my account at last. There is no error code 106 anymore, I tried it again after a recent apple watch update and it worked.

Just a note to say I am still receiving messages from tech support saying they are still looking into the problem, so maybe they are unaware of fix?

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That is great news, @CTheFish - what version of iOS and watch o/s are you at now, so advice here can be updated?

Thanks!

[CTheFish]

Hi I am running iOS 16.4.1 on my i phone 14 and watchOS 9.5 on my apple Ultra.

Hope that helps

[Jen784]

Omg! I’ve just tried again and it’s worked!!!

[pgn]

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@Jen784 wrote:

Omg! I’ve just tried again and it’s worked!!!

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Great news! So how long from start to finish, about 7 days? And did you get intervention from O2 CS (phone or Social Media?) or from a forum Advisor, @Jen784 

[Sarahdav987]

Hi all, I’m having this error code 106 issue after porting over from Tesco, customer service so far are more than useless! I’m just not getting anywhere! Can anyone help?

[Summer_1204]

I am also encountering this problem, have also ported from Tesco recently and having the code 106 can anyone help please! Really need to be using my watch as soon as possible. Have already been on the phone to tech and customer service and had e-sim re-activated but no luck