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Forum Posts

Data won't work

I can't get data to work. I tried bolt ons is the past and could not connect so last month I switched to a monthly bill with data in the hope it would fix the issue but I still can't get a data connection. My phone is a Samsung s10+ I have had a few ...

Andy-CW by Level 1: Joiner
  • 642 Views
  • 2 replies
  • 0 kudos

Resolved! URL being blocked - who do I contact to get it fixed?

When on the O2 network https://social.lol is being blocked. If I switch on a VPN it works, when I switch to WiFi it works. When in the mobile network it’s blocked. Can we get websites added to their whitelist? Anyone know who to contact?

Philstol by Level 1: Joiner
  • 1888 Views
  • 3 replies
  • 0 kudos

Like-new iPhone faulty

Hi, I have purchased an iPhone 14 pro -like new.I’ve not been able to receive any signal at all. I have changed my original sim to an eSIM which did not resolve the issue. I have been into my local store who also assisted and deactivated the eSIM and...

Laura2121 by Level 1: Joiner
  • 783 Views
  • 2 replies
  • 0 kudos

O2 message

Hi,Everyday I receive the same massage from O2: Sorry, your number doesn't support Visual Voicemail, so we can't set it up yet. Please contact your service provider for help. I didn't request any set ups, it just start coming a few months ago. Can yo...

Mikhail by Level 1: Joiner
  • 1251 Views
  • 3 replies
  • 0 kudos

Can’t make any calls but can use data

Hi I am not able to make any calls I swapped my sim that works from my old sim because I didn’t need a new sim but I can’t even call but I can use data any help

Jamieph by Level 1: Joiner
  • 552 Views
  • 1 replies
  • 0 kudos

Change my tariff

I need to change my tariff for a bigger data allowance. I have checked online, phoned O2, and visited my O2 store in person but no-one seems to be able to change my tariff. Help!

Ac4 by Level 1: Joiner
  • 918 Views
  • 2 replies
  • 0 kudos

transfer from 12 to 14

my new iphone 14 pro has been saying trying to reconnect for 2 hours and the old iphone 12 is saying "waiting for software update. Is this right?

MikeJS by Level 1: Joiner
  • 841 Views
  • 2 replies
  • 0 kudos

Resolved! Historical messages

Hi, I would love to know if it is possible to see the date i first messaged someone?

PJ72 by Level 1: Joiner
  • 892 Views
  • 3 replies
  • 0 kudos

I want to change my pay monthly to pay as you go as I'm abroad, but it's impossible without calling

I'm finding it impossible to change plan from pay monthly to pay as you go without calling up. I am currently abroad so cannot use my sim without paying extortionate fees. But cancelling online seems impossible.I've contacted o2 on the app, Facebook,...

JoshGee by Level 1: Joiner
  • 1045 Views
  • 3 replies
  • 0 kudos