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Forum Posts

Resolved! Returned phone

Hi I returned my phone on 31/7 for repair. Can you please let me know the status? This will be the second time in 4 months it has been repaired. Thank you Tracy

Tracy70 by Level 1: Joiner
  • 658 Views
  • 4 replies
  • 0 kudos

O2 Travel inclusive zone not working?

Hi, why is Travel inclusive zone bolt on not working now? It says I need to buy a data bolt on? I have been in usa for 10 days with no issues til now

dgboss10 by Level 2: Apprentice
  • 863 Views
  • 2 replies
  • 0 kudos

O2 lost number

O2 have lost my number during a port from another port network, can anyone help me? O2 just keeptrying to do the form again or hanging up!

PUCK code needed urgently

Hi I was recently transferred from Virgin to O2 , my problem is my phone is currently having issues so tried my back up and I am being asked for PIN/Puck code , I have tried the O2 website entering my mob num and ticking not a robot but just keeps co...

cujimmy by Level 1: Joiner
  • 868 Views
  • 5 replies
  • 0 kudos

Activating my sim

Hi, my phone still thinks it’s a virgin phone even with the new O2 sim in it no have not service. Please help.

Arcadians by Level 1: Joiner
  • 414 Views
  • 2 replies
  • 0 kudos

Resolved! My O2 data usage not updating

Hello, My data usage has not updated on the app for weeks, so I have no idea how much data I am using. I have tried logging in and logging out, and logging in through the website. The app is showing me false information, and I am worried that I will ...

transferring contract to new sim

My Virgin contract has just been transferred to o2. I have a fairly old samsung galaxy phone which I dropped last week, smashing the screen quite badly. I have been given a samsung galaxy phone that is a newer model with which my contract sim is not ...

Julia9 by Level 1: Joiner
  • 431 Views
  • 2 replies
  • 0 kudos

Voicemail

Despite inputting the correct phone number when asked to fo this on voicemail..i am told..'this is the wrong number'!!!Very annoying and frustrating What is the answer??Help!!!

SCOTTMAC by Level 1: Joiner
  • 584 Views
  • 3 replies
  • 0 kudos