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Forum Posts

Resolved! Private numbers

Don't no if this goes here so I got a call from a private number on Tuesday im waiting on a call from my daughters health visitor and it comes up private number when I looked at my history it saying it was blocked using the google pixel 7 pro any hel...

Pipstop78 by Level 11: Motivator
  • 1193 Views
  • 2 replies
  • 0 kudos

Incoming calls show no caller ID

Hi, I have an issue with all incoming calls showing as no caller ID or unknown. It has happened since I changed my iphone and contract with O2 last week. Numerous phone calls to O2 have got nowhere so far and multiple sim swaps and phone resets have ...

JD26 by Level 1: Joiner
  • 1744 Views
  • 5 replies
  • 0 kudos

call waiting

How can call waiting be turned on for my device

j2hu by Level 1: Joiner
  • 290 Views
  • 1 replies
  • 0 kudos

Resolved! Not receiving security texts

I've been migrated from virgin to O2 a couple of days ago. I'm not receiving the security texts asking to confirm its me when I access my profile. My number appears correctly and it says it's going to send me two texts but nothing arrives even when I...

DB2023 by Level 1: Joiner
  • 892 Views
  • 3 replies
  • 0 kudos

Bill

Why is my bill so high? 

Tom0510 by Level 1: Joiner
  • 328 Views
  • 2 replies
  • 0 kudos

emails

Since 30/07/23 I have been unable to get emails on my mobile phone. I can send emails on my mobile phone but cannot receive them. Can you help please

Phone freezing

My phone keeps freezing since I got just under a month ago. At first I thought it was the apps however I have no more apps than I previously did on my old phone and I have since deleted a few. The phone is really slow at times. Is there a way I can r...

AJBS by Level 1: Joiner
  • 574 Views
  • 4 replies
  • 0 kudos

New phone won’t transfer number across properly

I was told to change number in settings and in Apple ID but it won’t allow me to the phone seems to now be locked to the number that came on the sim (was an existing o2 number sim only account on a tablet) that came with new phone and I can only dele...

AnnaFC by Level 1: Joiner
  • 565 Views
  • 1 replies
  • 0 kudos